As Public Outreach Manager & Legislative Liaison, I steer communication efforts and legislative affairs, foster constructive engagements with the Executive Director and top Turnpike leadership, and lead policy and communication activities for Maine Turnpike Authority.Among my notable accomplishments, I:• Act as a key member of the organization for strategic decision/policy making for ensuring meticulous execution of existing/future projects.• Am positioned as a spokesperson dealing with the media, crafting press releases, and informing the public, the legislature, and municipalities regarding projects/issues in their towns.• Spearhead the planning and delivery of marketing campaigns for promoting E-ZPass, project communications, and important initiatives.• Serve as MTA representative on the board and conducted program federal funding for the Portland region in coordination with regional policy-setting organizations and municipalities.• Piloted public process for upcoming toll increase by orchestrating three public meetings and spearheading on-demand project website, receiving 165 comments with 40% of stakeholders neutral/in favor of the toll increase.• Directed strategic external communication initiatives for large-scale projects, such as the York Toll Plaza conversion, turnpike widening through Portland, and public process for the toll increase effective November 1, 2021, as well as internal projects such as developing the organization's first branding manual• Promoted from Public Relations Coordinator to Public Outreach Manager & Legislative Liaison through an exhibition of strong performance within designated managerial tasks.

At Office of the Governor, I resolved problematic legislations and submitted departmental bills in collaboration with over 20 Government agencies.Following are some of my key accomplishments:• Represented the Governor's Office in planning Russian Delegation's week-long Cultural Exchange to the State of Maine, as well as on other special initiatives, including a dinner with Japanese Delegation on Cultural International Educational Exchange.• Organized Maine Day ticket sales for Red Sox Game being attended by the Governor and over 400 Mainers.• Presented 500+ bills passed by the Legislature to the Governor for signature.

Within this job role, I developed goals, prioritized task execution, planned regular meetings with clients, cultivated lucrative client relationships, and expedited revenue growth.A small section of my notable accomplishments include:• Effectively managed $2.2M book of business, while reporting on end-to-end activities to Vice President of Account Management.• Expanded client services and generated $12K in additional revenue in the first year by facilitating the implementation of a new billing platform.• Awarded with promotion to Account Manager for consistently surpassing set performance metrics as Assistant Account Manager.

Awarded a two-year graduate teaching assistantship and taught seven sections of Introduction to Public Speaking at the undergraduate level. Coordinated weekly lesson plans and assignments and managed classroom dynamics. • Executed lesson plans using creative thinking and interpersonal skills to engage students and facilitate classroom discussion. • Maintained organized record management system for grading of student assignments.