Erin Day Email & Phone Number

Fresno, California, United States

Cincinnati, Ohio, United States

• Care for various animals such as Macaws, Falcons, Owls, Vultures, Cockatoos, Hornbills, Pigeons, and Rats.• Choose and distribute enrichment and actively observe animal behaviors in response.• Prepare diets, both fruit and meat, to distribute to all animals in the departments care.• Observe and participate in bird training sessions from introductions to high level tasks.• Balance multiple cleaning tasks while distributing breakfast and noting any uneaten food.

Cincinnati, Ohio, United States

• Responsible for schedule creation process, to include, approving time off requests, creating shift templates, assigning shifts, and auditing of the schedule prior to the release deadlines.• Review event memos to ensure proper Visitor Experience event coverage.• Oversee the post schedule production to include, approving shift pickup, publishing of open shifts, and prepare a forecast to detail staffing coverage for upcoming operations.• Responsible for team member communication to include emails, in person and messaging through various platforms.

Cincinnati, Ohio, United States

• Solely lead groups of 10-15 children and/or adults throughout the Zoo after hours during scheduled programming.• Maintain open communication and collaboration with other instructors and staff while conducting programs.• Train on and handle live animals for the education interpretive ambassadors including reptiles, birds, arthropods, and small mammals.• Uphold animal handling skills through regular contact with the animal ambassadors.• Set up and breakdown classrooms, program spaces, and activities.

Cincinnati, Ohio, United States

• Clean and prep outdoor and indoor enclosures daily for 0.1 Okapi, 1.2 Eastern Bongo, 3.0 Plains Zebra, 2.0 Visayan Warty Pig, 1.1 Black Rhinoceros, and 1.0 East African Crowned Crane.• Select and distribute environmental enrichment to support animals’ natural history.• Prepare and administer specialized diets tailored to the nutritional needs of each animal species.• Participate in animal training sessions, learning positive reinforcement techniques.• Shadow and assist in veterinary procedures, physical examinations, and administering medications.

Cincinnati, Ohio

• Manage the safety and well-being of 50 residents by enforcing university policies and the Student Code of Conduct.• Communicate significant information through monthly bulletin boards, emails, and personal meetings.• Act as a liaison between residents and the community coordination.• Mediates conflicts between residents effectively and efficiently.• Maintain a high level of confidentiality regarding enforcing policy as well as staff dynamics.

Cincinnati, Ohio, United States

• Following all data entry protocols to maintain an accurate and abbreviated member database.• Track, sort, and deliver after-visit survey data to the Visitor Experience Management Team.• Reviewing, organizing, fulfilling, and mailing appropriate donation requests. • Staying up to date on processes and communicating any inefficiencies to the Membership Coordinator.

Cincinnati, Ohio, United States

• Welcomed visitors through the gates at Turnstiles & being the gatekeepers of the Zoo.• Directed guests safely & efficiently into & out of one of our Parking Lots.• Helped visitors choose the best ticket or pass to fit their needs at the Ticketing/Membership windows.• Register & location operations of the new electric Safari Train & new Conservation Carousel.

Hyde Park, Ohio

In this position I engaged with customers on a daily basis and learned many types of communication and crisis skills. The main goal was to always leave customers satisfied with their experience. I was promoted from Game Master to Assistant General Manager in less than six months of being with the company. Added responsibilities included taking inventory and maintaining behind the scenes elements of specific rooms. If something goes wrong in the store I was the first point of contact.