Support development of Marketing’s strategic systems initiatives and a multi-year capability transformation program. Projects include:Support development of a modern consumer data platform (CDP) for use across KP. Extend CDP capabilities across all lines of business. Produce a successful MVP to support building the CDP.• Partnered with Kaiser’s Lean Agile Center of Excellence (LACE) to develop and enable the Marketing and Program Office transformation from waterfall to SAFe Agile program management processes and identified process improvement opportunities along the SAFe journey.• Led team system demos, program increment planning events, and managed team kanban and scrum boards.• Prepared funding requests and updates to governance committees and create weekly status reports.Creation of tools to support aligning, communicating, and tracking the Marketing Transformation program goals.• Documented capability needs for the digital content and advertising analytics teams in the Business Needs Log.• Created visual representations for the Marketing Technology Roadmap which incorporates major technology and capabilities views and aligns with a Capabilities Framework.• Documented content for an initial Technology Roadmap Process Document that outlined the roles, processes, timeline, and recommended changes for maintaining the roadmap.• Provided a summary of current research for each of the 20 capabilities in the Capabilities Framework.• Led team meetings, tracked action items to completion, informed stakeholders, and managed project communications between Marketing stakeholders and business partners.Development and adoption of Marketing’s Digital Asset Management (DAM) ecosystem and transition to the Adobe Enterprise Manager solution.• Managed vendor relationship with KP technical teams and resolve Tier 2 website technical and enhancement issues.• Supported Marketing teams with DAM governance and management of website marketing and branding materials.

Manage marketing and communications projects for the college; enhance the programs and resources of the college Placement Services office; Coordinate college level projects including the college’s AACSB Continuous Improvement Review and Strategic Plan in an office with limited resources. • Oversee development of advertising campaigns and track ad performance.• Initiated use of radio, banner ads, social media, and video. Led project to create the college brochure and graduate program flyers. • Developed inbound marketing plan for the college’s graduate programs resulting in a 50% increase in enrollments in the first year. • Managed the transition of the college’s website to Drupal. Redesigning website to increase awareness of graduate programs, provide easier navigation, and increase SEO.• Coordinated college’s strategic plan initiative. Communicated with stakeholders and managed documents.• Coordinated the college's AACSB reaccreditation review and CIR2 report. Gathered and synthesized 5 years of college and faculty activity; prepared, compiled and submitted the 80 page report. The review concluded with the college receiving an extension of accreditation.• Added role as the college’s Placement Coordinator during a year-long search for a permanent hire. • Redesigned the college placement website to provide maximum on-demand support to the college’s 4,800 students. Posted over 150 jobs and internships within the first 6 months and added over 300 of employers within a year. Increased LinkedIn followers by 700% in 6 months.• Organized workshops, information sessions and a career fair while holding regular advisement sessions.• Mentored 4 members of the college staff.

Part-time position. My primary responsibilities were• Coordinated the collection, tracking, and creation of assessment resources for the College of Business and Economics. • Designed and maintained the college's SharePoint Assessment site.

Coordinated Market Data Services projects across 7 U.S. offices and 6 offices in Europe and Asia; Led project management processes including planning, executing, monitoring/controlling and closing projects. Led successful projects including• VPT Database. Product development project initiated to design and develop a database for organizing and maintaining hundreds of department activities and contracts. Project required communication with, and coordination of, cross-functional teams within the company, strong requirements gathering and project monitoring skills.• StockVal Replacement. The Project was initiated to evaluate alternative products to replace a vendor cancelled service. As a result of the project 96% of users transitioned their tasks to another service they were already using, saving the company over $190,000 annually. Ensured product deliverables met user requirements. Project required strong communication and requirements gathering skills.• MDS Service Consolidation. Performed cost benefit analysis of over 260 services managed by the department. Project goal was to identify under-used services and consolidation opportunities. Project resulted in saving, on average $2,550/yr. per user and over $90,000 annually.• Technical upgrade of the Datastream service, transitioning over 350 users and 300 disaster recovery installations globally on time and without user interruption of service. Project required coordination with the department, users, and computer support associates in all regions.• MDS Process Improvement. Streamlined workflow and processes for the 5-team department while maintaining compliance requirements and back-up support.

Position required identifying Investment Group associate market data requirements and matching those needs with the appropriate services. Fostered relationships and led negotiations with market data service vendors including Bloomberg, Lexis-Nexis and Thomson Financial. Communicated with various functional business units to ensure user requirements and vendor products aligned with corporate technical capabilities and compliance requirements. • Maintained vendor relationships, negotiated contracts and evaluated capabilities for over 90 products; conducted over 50 contract negotiations annually.• Developed product roadmap strategies. Performed product upgrade testing. Organized product demonstrations.• Updated vendor contracts and product documentation in department database.• Enhanced department workflow by identifying the need for the Product Analyst and Project Coordinator roles; developed position requirements and assisted with training.

Supervised a team of librarians to ensure research requests were completed in a full, accurate, and timely manner. Developed job expectations for individuals, conducted performance assessments and facilitated goal setting with each associate. Developed standards for research result delivery. Developed department goals; led regular team meetings. Recruited and trained 3 associates.• Participated in the requirements gathering and user acceptance testing of a Notes-based research request tracking application for the Research Library.• Established staff training procedures and scripts.

• Performed time-sensitive research for analysts, portfolio managers, and other employees in Capital’s offices globally. • Employed multiple resources including print literature, commercial databases, other libraries, and the Internet to fulfill information requests. • Summarized results and formatted materials as required; delivered responses within required deadlines. • Coordinated research efforts with team members in other offices in a collaborative environment.

• Instructed over 500 community college students through four one-semester courses of, "The Social and Political History of the United States".• Courses taught for Instructional Television incorporated televised course videos and extended student-teacher interaction via telecommunication and weekend seminars.