Erin Downer Email & Phone Number

Indianapolis, Indiana Area

Greater Denver Area

• Lead Generation - Social Media and Targeted Advertising (Facebook Ads)
• Lead Management - Sales Funnel Communication
• Account Management
• Project Status Updates
• Project Communication Internally and Externally
• Process Development

Speedway, IN

• Produced workflow processes and implemented a new SaaS tool (Wrike) for consistency and collaboration across 20+ independent departments (165+ employees); increased efficiency and productivity by 37%.
• Orchestrated and implemented Partner/Sponsor facility signage for all events at IMS resulting in 90-100% recurring revenue totaling $4.5M annually.
• Interfaced with executive leadership and department heads to provide status updates and ensure cross-functional agreement on deliverables; reduced processing time by 23%, saved the organization $34K.
• Appointed Team Lead for the 100th Running Indianapolis 500 Commemorative Souvenir Program; coordinated all content writers, managed and placed all content, submitted program to the printer; resulted in $1.3M in sales.

Indianapolis, IN

• Integrated and trained entire organization (350 employees) on SaaS tools: Infowit and ServiceNow.
• Saved the organization $10K by analyzing, recommending, and changing company's vendor and fulfillment centers for internal web store; Redesigned a new layout for the website and products, increasing sales by 28%.
• Developed and lead Project Management workflow process for entire Marketing and Creative departments resulting in a 32% decrease in customer complaints and 43% increase in productivity/efficiency of projects.

Indianapolis, IN

• Executed a master production schedule for 10,000+ items resulting in 27-30% improved efficiency in cost savings each year.
• Constructed and maintained strong working relationships which strengthened communication between Marketing teams, resulting in a 34% productivity increase.
• Expanded market presence and brand awareness by identifying new opportunities with new and current accounts, increasing company sales by 25%.

Fishers, IN

• Secured 30% increase in client project base by ensuring competitive pricing on client bids; increased sales by $3.5M.
• Successfully controlled all aspects of two large corporate accounts allowing the company to grow from $1M in sales to two consecutive $7M plus years.
• Established and managed new vendor relationships both domestically and internationally, leading to $4.5M+ in additional sales.
• Achieved 62% productivity increase through multiple workflow improvements in the Production department.