Director, Human Resources
CurrentI lead a dedicated team focused on offboarding strategies, delivering innovative solutions to streamline processes and elevate the customer experience.
Sep 2023 - Present
AeroLeads people directory · profile
Erin Downs Email & Phone Number
Director, Human Resources at Amazon
at
Amazon
3 work emails found
@amazon.com
1 phone found area 206
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Human Resources at Amazon
Location
United States, United States, United States
Who is Erin Downs? Overview
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Quick answer
Erin Downs is listed as Director, Human Resources at Amazon at Amazon, based in United States, United States, United States. AeroLeads shows a work email signal at amazon.com, phone signal with area code 206, and a matched LinkedIn profile for Erin Downs.
Erin Downs previously worked as Director, Human Resources at Amazon and Director, Human Resources at Amazon. Erin Downs holds Ba, Human Resources from Pacific Lutheran University.
Company email context
Email format at Amazon
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{last}@amazon.com
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AeroLeads found 3 current-domain work email signals for Erin Downs. Compare company email patterns before reaching out.
Profile bio
About Erin Downs
Results-oriented HR leader with over 15 years of experience in driving strategic initiatives, fostering organizational growth and cultivating high-performance teams. Demonstrated expertise in talent acquisition, employee development and HR operations across diverse industries and global geographies. Proven track record of leading large cross-functional teams, coupled with 2 years of hands-on experience in product and technical roles, bringing a unique perspective to driving business objectives through innovative solutions.
Listed skills include Human Resources, Onboarding, Recruiting, Hris, and 17 others.
Current workplace
Erin Downs's current company
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10 roles
Erin Downs work experience
A career timeline built from the work history available for this profile.
Director, Human Resources
Led a product and service organizations focused on improving time and attendance experiences for global employees.
Apr 2021 - Sep 2023
Senior Manager Program Management
Jan 2018 - Apr 2021
Sr. Manager, Pay And Exits
- Manage multiple global program teams that lead the design of employee life cycle services specializing in pay, terminations, unemployment, transfers and time and attendance.
- Review operations for global programs including service level agreement adherence, key performance indicators, business intelligence insights and team performance.
- Drive accurate pay for employees through improved system interfaces, new policies, and technological solutions.
- Drive flat or reduced headcount growth for HR shared services through automation and project initiatives to improve operational procedures.
- Reduce year over year employee contacts through process defect elimination, automation, new system implementation and streamlined policies.
Oct 2017 - May 2018
Hr Services Manager, Employee Resource Center
- Manage multiple operational teams providing employee life cycle support and specializing in data management, program administration, payroll support, terminations, unemployment, HR information systems and time and.
- Oversee two operations managers responsible for daily operations including service level agreement adherence, metrics, analytics and team performance.
- Drive accurate pay for employees through improved system interfaces, new policies, and technological updates to systems required to administer employee pay programs.
- Drive flat or reduced headcount growth for HR shared services through automation and project initiatives to improve operational procedures.
- Reduce year over year employee contacts through increased payroll accuracy, automation, new system implementation and streamlined policies.
- Oversee the transition of complex processes to multiple off-shore teams to provide 24 hour employee life cycle support.
Apr 2015 - 2017
Hr Manager, Employee Resource Center
- Manage a team of 10+ employees providing employee life cycle support and specializing in data management, program administration, payroll support, HR information systems and time and attendance.
- Manage daily operations including service level agreement adherence, metrics, analytics and team performance.
- Drive accurate pay for employees through improved system interfaces, new policies, and technological updates to systems required to administer employee pay programs.
- Implemented new technical system for a bonus program administered to 40k employees.
- Created business rules for a new time and attendance system for all non-exempt operations employees. Facilitated change management required for centralized HR support teams to provide subject matter expertise on new.
- Reduced year over year employee contacts through increased payroll accuracy, new system implementation and streamlined policies.
Oct 2012 - Apr 2015
Hr Specialist, Erc
- Operated as team lead for a group of 8-10 employees through training, coaching and escalation support.
- Managed complex situations to completion through partnerships with payroll, line HR, compensation, operations and other stakeholders.
- Transitioned multiple processes off-shore by providing specialized training to remote team members, updating documentation, ongoing process support and completing audits for accuracy.
- Developed and implemented new policies to streamline program administration. Administered multiple network-wide employee pay programs.
May 2011 - Oct 2012
Erc Associate
- Provided Tier I – Tier III employee life cycle support specializing in payroll support and employee changes.
- Provided training to new hires through individual and group sessions. Updated team documentation and developed new SOPs for widespread use.
- Managed the administration of multiple programs. Interviewed and contributed to the hiring of new associates.
Apr 2010 - May 2011
Recruiting Coordinator For Hr, Finance, And Legal
I now support the HR, Finance and Legal groups at Amazon.
Sep 2009 - May 2010
Recruiting Coordinator
I support technical and non-technical positions for the Retail and Digital teams.
Jun 2008 - Sep 2009
2 education records
Erin Downs education
Ba, Human Resources
Pacific Lutheran University
Bachelor'S Degree, Business Administration And Management, General
Pacific Lutheran University
FAQ
Frequently asked questions about Erin Downs
Quick answers generated from the profile data available on this page.
What company does Erin Downs work for?
Erin Downs works for Amazon.
What is Erin Downs's role at Amazon?
Erin Downs is listed as Director, Human Resources at Amazon at Amazon.
What is Erin Downs's email address?
AeroLeads has found 3 work email signals at @amazon.com for Erin Downs at Amazon.
What is Erin Downs's phone number?
AeroLeads has found 1 phone signal(s) with area code 206 for Erin Downs at Amazon.
Where is Erin Downs based?
Erin Downs is based in United States, United States, United States while working with Amazon.
What companies has Erin Downs worked for?
Erin Downs has worked for Amazon.
How can I contact Erin Downs?
You can use AeroLeads to view verified contact signals for Erin Downs at Amazon, including work email, phone, and LinkedIn data when available.
What schools did Erin Downs attend?
Erin Downs holds Ba, Human Resources from Pacific Lutheran University.
What skills is Erin Downs known for?
Erin Downs is listed with skills including Human Resources, Onboarding, Recruiting, Hris, Payroll, Talent Acquisition, Applicant Tracking Systems, and Employee Relations.
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