Executive Director
Current▶ Support the Enterprise Policy Office to enhance the communication culture related to policies and procedures, which set the standards for the Company's expectations.▶ Proposed and directed Writing Center of Excellence for 4,200-person Control Management organization, instructing on how to clearly communicate risks, controls, and issues across business groups and enterprise functions. The Writing Center of Excellence provides role-based curriculum of communication modules and individual consultations to enhance written communication skills for robust risk management.▶ Conducted 100+ writing workshops on topics including universal best writing practices for risk and control self-assessment documentation, executive-level communication, email and chat communication, effective storytelling techniques, and regulatory writing best practices. Developed curriculum for engaging and interactive sessions that consistently receive strong ratings and reviews.