Erin Anderson Email & Phone Number

Milwaukee, Wisconsin, United States

San Diego, California, United States

• Pioneered the bar program from inception, spearheading product selection, pricing strategies, marketing initiatives and process development
• Consistently surpassed the targeted profit margins through strategic pricing models, product selection and upselling clients
• Trained and mentored staff by holding quarterly training meetings & discussing areas of improvement
• Headed the community outreach for the Flora team by researching and organizing opportunities to give back to our community on a quarterly basis

San Diego, CA

• Successfully generated $700,000 in revenue by developing and managing all aspects of Giuseppe Bar Services, from contract negotiation to event day execution
• Collaborated with hundreds of clients and vendors each year to ensure all details for events were executed as discussed
• Led a team-oriented training program, instructing and mentoring over 50 employees to deliver exceptional guest experiences on event days
• Actively participated in networking events with the primary objective of fostering valuable connections and expanding business prospects

San Diego, California, United States

• Maintained financial records and daily administration through opening and closing the restaurant
• Determined business flow and adjusted staffing to ensure the daily labor percentage goals were met
• Coordinate daily with Chefs and the Banquet Manager to ensure the successful planning of each event
• Ensured all front of the house employees were performing based on company standards and maintaining the highest level of customer service to all guests
• Addressed guest inquiries and complaints ensuring every person has the best possible dining experience

Chicago, Illinois

• Exhibited an extensive knowledge of food and wine to ensure guest satisfaction, excel in selling strategies and achieve sales goals
• Utilized up selling strategies to increase guest check average and overall gratuity
• Extended additional opportunities with the catering and special events department by exceeding guest expectations and sales initiatives
• Aided in maintaining high restaurant standards through being an active trainer to new employees

Chicago, IL

Established and implemented marketing strategies to ensure a cohesive brand message through brand positioning, content creation and integrated campaigns.

Pewaukee, WI

• Executed the successful migration of regional online content to the national web portal through utilizing ACS Intranet network operations
• Optimized employee usability of the web portal by conducting focus groups and communicating the essential materials presented on each department’s web page
• Extended additional opportunities in human resources based on reliability and communication abilities
• Governed employee conflicts with the financial database management system, ADP
• Complied with State and Federal Rules and Regulations concerning the garnishment of checks and collections

Greater Milwaukee Area

• Utilized SEO marketing research tools to effectively deliver results to clients such as; AirTran, Kohl’s Department Store, InSinkErator, Johnsonville, Rotozip, Appleton Paper Inc. and Urban Strategies
• Worked with different media outlets to secure coverage for national brands using research marketing tools
• Collaborated in brainstorming sessions to ensure a unique approach to client needs
• Exceeded client objectives through strategic management of time and utilization of organization skills