Erin Fenn

Erin Fenn Email and Phone Number

Fractional CRO and CMO and Owner @ Growthplicity
Ottawa, ON, CA
Erin Fenn's Location
Ottawa, Ontario, Canada, Canada
Erin Fenn's Contact Details
About Erin Fenn

Growth Simplified, Results AmplifiedEnter Growthplicity. My mission? To unravel complexity, break down growth into bite-sized (and scalable) steps, and get your business charging ahead in the right direction.I’m a business consultant, fractional CXO, and professional problem-solver, specializing in big results through sharp strategy and hands-on leadership. With over 20 years in the trenches of sales, marketing, and revenue operations, I’ve seen it all and fixed a lot of it, too. I bring experience from MedSpa to SaaS and startups to the big players in home services, with one goal: make growth simple.Here’s what I believe in (and where I thrive):Strategies That Stick: Let’s not just make a plan; let’s build a plan that delivers.Revenue, Unlocked: I connect the dots between the numbers and your next big win.Teams That Thrive: From culture to coaching, your team isn’t just your support system—they’re your secret weapon.Customer Experience, Elevated: Turn customers into fans, then into loyal advocates.Consider me your strategic sounding board, motivator, and mentor all in one. If you’re ready to transform possibilities into real, tangible growth and need a hand driving the bus, we should talk. At Growthplicity, I keep it clear, I keep it focused, and I always keep it growing.

Erin Fenn's Current Company Details
Growthplicity

Growthplicity

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Fractional CRO and CMO and Owner
Ottawa, ON, CA
Employees:
1
Erin Fenn Work Experience Details
  • Growthplicity
    Fractional Cro And Cmo And Owner
    Growthplicity
    Ottawa, On, Ca
  • Growthplicity
    Fractional Cxo And Owner
    Growthplicity Aug 2019 - Present
    Canada
    As a builder of revenue, strategies, operational efficiencies, brand and marketing campaigns, Growthplicity prides itself on streamlining growth through data, experience, tenacity; and most important, People. A creator of high-performance teams and leaders; Growthplicity optimizes existing teams driving deep alignment, process revitalization and performance data on the SMB's common goals; leading to revenue growth, cost savings and robust long-term data and process suites.
  • Medspa Partners Inc.
    National Senior Director, Marketing And Growth
    Medspa Partners Inc. May 2022 - Apr 2024
    North America
    Rapidly define, grow and up-skill marketing team for M&A platform to drive B2C lead growth for 40 unique brands. Create methodologies for scalable tactics in competitive landscape. Produce the CRM/CMS to drive strategic decision making, measuring performance of SEO/SEM, PPC, Email Marketing, Web and offline campaigns. Leadership of 25 team members, driving 300% lead growth.Additionally, oversee the virtual Growth team (8 team members) to convert leads to consultations; creating playbooks and sales coaching programs; increasing lead conversion by 30%
  • Intouch Insight
    Executive Vice President
    Intouch Insight Oct 2019 - Jun 2021
    Ottawa, Ontario, Canada
    Partnering with businesses ranging from SMB to Enterprise to support their Customer Experience initiatives with VoC SaaS products, NPS and CSAT suites and operational compliance. Leading the Sales, Marketing, and Product teams to grow revenue, become thought-leaders in the CX space through evangelism and strategic roadmap deployment. Transitioned development, marketing and sales to a product-led approach; driving product enhancements and scalable sales methodologies. Creating our own data-driven suites for growth, performance management, retention and product roadmapping while concurrently building platform for GTM and account growth.
  • 1Valet
    Chief Operating Officer
    1Valet Aug 2017 - Jul 2019
    Canada
    Disrupting the residential construction industry by creating a SaaS business specialized in IoT and telecommunications. Winning Ottawa's best new business in 2018, completing $3M first-round raise, launching a mobile marketplace, and building all organizational teams and go-to-market strategy.
  • 1Valet
    Vp Sales And Marketing
    1Valet Dec 2017 - Jul 2018
    Ottawa, Canada Area
    Create a go-to-market strategy and overhaul the product roadmap. Identify customer journey, personas and target demographics. Build financial strategy and launch. Simultaneously building the GTM strategy for marketplace app and IoT connected platform, including two sales programs, data suites and marketing strategies.
  • Reliance Home Comfort
    Sales And Marketing Director - Peel Region
    Reliance Home Comfort Apr 2016 - Nov 2017
    Toronto, Ontario, Canada
    Increased lead conversion MoMEarned highest NPS score across all branchesAchieved highest product sales mixSales coaching and management of high performance sales team
  • Reliance Home Comfort
    Sales And Marketing Manager
    Reliance Home Comfort Sep 2013 - Apr 2016
    Ottawa, Canada Area
    Transition branch through corporate acquisition and adoption. Increase sales by 20% YoY. P&L ownership. Introduce MRR business model. Transform call center and inside sales functions. Create and drive regional marketing and community campaigns.
  • Just-Eat.Ca
    National Sales And Training Director
    Just-Eat.Ca Mar 2009 - Sep 2013
    Canada
    One of the first employees launching e-commerce start-up growing account base from 0 – 2,800 accounts in Year 1, creating Canada’s largest online ordering platform and transforming the restaurant industry. Build and manage National Sales Team specializing in SaaS sales.Development of Inside Sales Team and award-winning Internship Program Product design and packaging for go-to-market strategyPlanning and execution of new market launches in over 10 cities Creation of National Sales Training Program and implementation Launch, design, and management of CRM, SalesforceAcquisition lead in a merger and a purchaseProcurement of partner channels
  • Mcl Hospitality
    Sales And Marketing Manager
    Mcl Hospitality Jan 2004 - Jan 2009
    Ottawa, Canada Area
    Feet on the street sales role growing territory revenue and recurrent sales above targets. Achievement in Sales Management; recruiting, training, and managing sales + administration teams. Brand redesign and business personna transformation. Digital and graphic design overhaul.

Erin Fenn Skills

Sales Sales Operations Marketing Strategy E Commerce Team Building Sales Management Online Marketing Start Ups Customer Service Marketing Crm Account Management Leadership B2b New Business Development Social Media Digital Marketing Training Team Leadership Strategic Planning Public Relations Marketing Communications Budgets Competitive Analysis Sales Process Email Marketing Business Development Project Management Forecasting Market Research Customer Retention Business Strategy Customer Relationship Management Lead Generation Strategic Partnerships Project Planning P&l Management Operations Management Customer Experience Customer Satisfaction Software As A Service Coaching Customer Engagement Start Up Consulting Budget Forecasts Customer Journey Mapping Nps Management Restaurants Seo Salesforce.com Team Management Online Advertising Hiring Product Development Time Management

Frequently Asked Questions about Erin Fenn

What company does Erin Fenn work for?

Erin Fenn works for Growthplicity

What is Erin Fenn's role at the current company?

Erin Fenn's current role is Fractional CRO and CMO and Owner.

What is Erin Fenn's email address?

Erin Fenn's email address is er****@****ail.com

What skills is Erin Fenn known for?

Erin Fenn has skills like Sales, Sales Operations, Marketing Strategy, E Commerce, Team Building, Sales Management, Online Marketing, Start Ups, Customer Service, Marketing, Crm, Account Management.

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