Erin Haase Email & Phone Number

Ontario, Canada

Haldimand-Norfolk, Ontario, Canada

Cambridge, Ontario, Canada

- Communication planning & strategy - Media Relations - Emergency Operation Centre (EOC) participation and training - Content planning & calendars - Special events- Key messaging and speechwriting - Graphic design process lead - Public engagement- Internal Communications

Cambridge, Ontario

- updated web content- drafted social media posts- executed communications campaigns- designed web graphics- wrote an analysis of social media and website performance

Burlington, Ontario, Canada

- drafted news releases- web content updates - speaking notes- communications planning - special events

Hamilton, On

- provided exceptional customer service.- worked quickly and efficiently under pressure.- built rapport with customers over the phone.- engaged in active listening to understand and resolve customer concerns.- provided comprehensive explanations of complex material (Ontario Auto Insurance Policy).- handled many duties simultaneously.

- utilized suggestive selling.- responsible for opening and closing the store.- worked as part of a team.- inventory duties.- cash handling/credit sales- decor consultant.

- managed a sales team of approx. 20 people.- understood and met company goals.- responded to customer issues and grievances.- hired and trained new staff.- completed various administrative duties, such as scheduling and sales records.- visual merchandising.

Bachelor Of Arts (Ba), English Language And Literature/Letters

Graduate Certificate, Public Relations

Activities and Societies: IABC Student Membership

Graduate Certificate, Project Management