Erin Herbison Email & Phone Number

Scottsdale, Arizona

San Francisco

- Oversee daily operations in a friendly and fast paced environment.- Lead a staff of up to 15 with an emphasis on training and product knowledge- Customer interactions required teaching within 30 seconds requiring clear and concise communication as well as teaching team members how to communicate

Santa Clara, Ca And San Francisco, Ca

- Location Closed 2/23/16, Stayed on to help cover low staffed stores- Assisted DM in training of new management, and newly promoted employees within the district- Drive and track company KPIs to goals thru coaching and developing a team of commissioned sales associates- Maintain brand image as the leader in Swiss Quality by constant training in sales process, product knowledge and specialized product repair and maintenance- Build and maintain Client relationships from first time buyers to avid collectors

Palmdale, Ca And Santa Clara, Ca.

- Led a team focused on providing an experience while driving sales and in store party bookings. - Talent Coordinator (recruiter) and Market Trainer duties added on to store management functions to assist the District- Promoted to run a top 10 company ranked store in volume and party business

Palmdale, Ca

- Part of a small team focused on clienteling, customer satisfaction and product knowledge- Commissioned Sales

Valencia, Ca

- Oversaw daily operations while maintaining customer satisfaction and controlling loss thru product knowledge and training- Learned engraving techniques and machine operation/maintenance

Greater Los Angeles Area

- Oversaw the operations for 13 locations selling cellular phones and service from within a national big box chain- Worked with vendor representatives to hold monthly training meetings - Company Closed