• Perform a pivotal role in the management of operational risk• Monitor team's production metrics on a daily basis• Define the objectives of the staffs• Help and motivate the team to achieve the operational objectives• Communicate with all levels of management on a daily basis about the state of the KYC Team

• Maintaining strong knowledge of related regulations, regulatory laws, rules, and guidance as well as internal Policies & Procedures• Interact with various levels of Management, and employees to clarify requirements and collaborate on process improvements• Intensive documentation review, effectively communicate regulatory requirements to team members, keeping abreast of fluid regulatory changes• Demonstrate an in-depth understanding of banking, AML risks and OFAC Sanctions risks across all products, services, customers, and geographies• Quality Control Lead for North America global rollout of Subsidiary KYC

• Selected by Senior Management to be member of purchase team, processing FHA, Conventional, Jumbo, New Construction and Chase Private Client• Funded approximately $40million purchase contracts • Review and understand all legal documents• Communicate directly with customers and agents to achieve an ideal customer experience• Understand and abide by all Chase and Federal Compliance regulations• Review title insurance, flood, tax certificates, and surveys to ensure they meet Chase guidelines• Prepare and calculate income and assets thoroughly before submission to underwriting• Effectively manage a minimum of 60 loans in process while achieving acceptable cycle times and meeting all closing and commitment dates.

Licensed personal banker responsible for acquiring new relationships while expanding the current relationship held at the bank. Main contact for clients who were looking to open new checking, savings, IRA, HELOC, or Mortgages. Followed all Chase and Federal Regulations, Anti Money Laundering (AML), Bank Secrecy Act (BSA), Consumer Reinvestment Act• Exceeded Sales goals 2010, 2011• Exceeded Business acquisition 2008• Acquired $500K+ relationship• Maximized the relationship the customer had through sales specialist in areas of Home Lending, Business Banking and Investments• Customer Assist, Sales Express, and Contact Manager