Erin I. Email & Phone Number

Atlanta, Georgia, Us

Oversees The Home Depot’s community efforts and investments, business and philanthropic. These are primarily focused on serving military families & veterans, training skilled tradespeople, responding to natual disasters, and providing care for our communities and associates. This includes our workforce development initiatives (like Path to Pro), military relations, The Home Depot Foundation, our volunteer efforts (Team Depot), and our non-profit emergency assistance program for associates (Homer Fund).

Atlanta, Georgia, Us

- Responsible for business-side philanthropic investments and all external talent and workforce development functions, including enterprise-wide contingent labor, skilled workforce development, and military relations.- Built the Path to Pro program, putting more propects into the skilled trades, preparing them with free entry-level training, and pairing graduates, many of which are veterans, with meaningful employment with our Pro contractors through the proprietary Path to Pro Network. www.pathtopro.com- Innovated support of military servicemembers and their families, with expanded fellowship programs for seperating servicemembers, transferable careers for military spouses, and unique benefits for active duty families. www.homedepot.com/military- Led the global contingent labor program office of tens of thousands of contract workers, facilitating flexible labor options across the business.*Company awarded with Forbes Best Employer for Veterans, Military Times Best Employer for Vets, Vet Indexes 4-Star Employer, and Military Friendly for employer, spouse employer, company, and brand.***2023 inductee to NRF's List of People Shaping Retail's Future and 2021 "Veteran Champion of the Year in Corporate America"**

Atlanta, Georgia, Us

- Created a new organization for the company with multi-pronged portfolio focused on social responsibility and external support of underskilled and underrepresented populations.- Pioneered a comprehensive workforce development strategy, initially focused on helping fill the growing skilled trades gap. - Launched a comprehensive enterprise strategy and supporting team for supporting US military service members and veterans, including new and improved policies, transition programs, and benefits.

Atlanta, Georgia, Us

- Responsible for strategy and operations of the tool and truck rental business across 1,100 US stores. Track record of proven results with double-digit growth in both sales and profit each year.- Created & sustained a performance culture across 6,600 distributed store associates, including 1,700 technical associates.- P&L management with functional responsibilities including strategy, core operations, labor model, associate communications, interconnected experiences within HD.com, associate training programs and development (stores and field), visual merchandising & resets, square footage expansion & construction, new and alternate formats, IT / product management, and vehicle rental.- Supported acquisition and integration of a large equipment rental business (Compact Power).- Maintained highest Voice of the Associate scores in Operations.

Atlanta, Georgia, Us

- Responsible for operational strategy and driving profitability and productivity for US Stores Operations, supporting store ops, asset protection, workforce operations/labor, tool rental & repair, and customer care across almost 2,000 locations.- Built the Program Management Office to manage cross-functional projects and large capital investments. - Spearheaded IT transformation for Operations, converting from waterfall/project methodology and capital allocation to agile/product management.- Ensured forward-thinking multi-year roadmaps and budgets aligned with the company’s strategy and financial goals.

Atlanta, Georgia, Us

- Responsible for in-field communication and execution of tasking and projects for 2,000 US stores. - Developed and implemented company's global customer service initiatives. - Built governance process that filters content and tasking for our 350,000 associates. - Developed and distributed all field & store metrics, KPIs, and scorecards. - Drove global organizational change eliminating 228 local positions and standing up a 57-person traveling field operations training team. Supported $12M G&A cost out while staying 15% under T&E budget. Improved operational performance and reduced variation across stores.

Atlanta, Georgia, Us

Chief of Staff for the US Retail Leadership Team and EVP of Stores. - Provided project leadership and decision support to the Division Presidents and management teams for our 2,000 stores, Operations, Learning, Pro, and Installation Services. - Responsible for the coordination, execution, and sustainability of strategic cross-functional initiatives and rollouts, including customer service initiatives.- Drove alignment of annual strategic planning and budgeting process.

Atlanta, Georgia, Us

- Drove cross-functional initiatives to increase sales and improve the customer experience within the multi-billion dollar Specialty business (non cash and carry items). - Examples of completed projects include developing cross-program visual merchandising, optimizing in-store lead generation, and standardizing and improving store associate roles.

Atlanta, Georgia, Us

- Drove strategic direction and key initiatives within Home Services, the multi-billion department responsible for in-home installations and services.- Continued to manage Associate Engagement priority for company at-large, guiding HR and Operations projects. Responsible for improving company-employee-customer relationships and overall morale. Company recognized a 21% YOY reduction in store associate turnover.

Atlanta, Georgia, Us

- One of seven responsible for enterprise strategic direction and planning, key initiatives, and growth opportunities (organic and acquisition). - Owned competitive intelligence and market share monitoring for the enterprise. Drove customer and field assessments to identify and address key improvement areas. - For last five months of position, reported to SVP of HR as HR & Communications Lead on Merchandising Execution Team rollout, which revolutionized in-store merchandising service at The Home Depot. Owned structuring of new jobs, responsibilities, and policies, hiring of 2,200 associates nationally at multiple levels, onboarding, and full launch communication plans.

Atlanta, Georgia, Us

- Graduate of two-year rotational program focused on business exposure and talent development. - Completed challenging consulting projects through varied business functions, including Audit, Operations, Finance, and Merchandising.

Atlanta, Georgia, Us

Now a subsidiary of NCR.- Drove customer-backed support and process optimization for point of sale clients and services.

Bs, Industrial Engineering

Graduate, Emerging Leader Academy