Responsible for the Genesis Motor America account, includes Sales events, Marketing events, CX events, Genesis Canada events, etc.

Overall and area lead on client programs including Chick-fil-A, Nutanix, ServiceNow, Seagate Technology, Palo Alto Networks, and others as assigned.

● Total responsibility/ownership of the planning /onsite execution of all assigned events including user conferences, roadshows, tradeshows, VIP events, incentive programs, etc. ranging from 20 – 8,000 attendees (in person and virtual)● Successful handling of multiple projects and deadlines simultaneously with challenging priorities, including daily interface with clients, leading client and internal meetings, including regular status meetings, pre-program walkthroughs, onsite meetings, and post program debriefs● Extensive project management including program development, design, logistics, venue/vendor management, budget, speaker management, on-site execution and post-event analysis; management across all internal departments, including registration, platform, sponsorship, IS, air and finance● Oversee overall program agenda, ensuring communication across all internal/external teams; drive deliverables to meet timeline milestones● Budget management from $100,000 to $5 million; manage invoicing, schedules of payments/cost savings report● Venue management, including meeting space allocation, set-up, diagrams, food & beverage, electrical, internet; track VIPs and room amenities● Vendor management, including AV, production, entertainment, IT/Internet, photographer, printing, security, shipping, translation, transportation● Content management, graphic development and production of all program collateral (i.e. agenda, conference guide, program of events, etc.) and signage; organize attendee gift and giveaway selections● Transition walk through of all program specifications with travel staff onsite; oversee all on-site program operations; manage final billing

Fagen Friedman & Fulfrost, LLP ("F3"​) represents nearly 400 of California's educational institutions, including school districts, community college districts, SELPAs, county offices of education, private schools and related agencies.● Communications/Marketing/Client Management: develop, manage and track strategic marketing campaigns, partnering with internal departments, including 90+ attorneys across six office locations; complete communication audits, content management, communications/media training for superintendents/senior staff members; support Director of Communications in all client facing work; host workshops, meet with sr. executives on special projects● Event Management: oversee all conferences/symposiums, including planning and executing all event logistics (timelines, operations, contracts, shipping, on-site management, audio visual etc.); attend vendor tradeshows; maintain meticulous notes regarding event logistics for evaluation process and post-event debriefs; develop, track and manage a marketing budget of $350,000 and an event budget of over $500,000● RFP/RFQ Management: total ownership of the execution of all RFP/RFQ responses and qualification packages for all six office locations; coordinate, track and pursue all attorney responses necessary for successful business development; edit, track and manage process

• Coordinate schedules and logistics for firm/marketing events and activities; create systems to track/monitor progress and results • Oversee travel and logistics management; directly support the Director of Communications, managing all travel and itineraries, following departmental policies and procedures; client-facing communications and workshop management• Track budgets and expenses for department and for all events; maintain social media/website platforms

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The mission of Ashford University is to provide accessible, affordable, innovative, high-quality learning opportunities and degree programs that meet the diverse needs of individuals pursuing integrity in their lives, professions, and communities.• Counsel students on academic progress, schedules, course success, financial aid process, documents and degree completion• Evaluate student requests, identify issues and determine appropriate means for resolution• Determine best payment plan options to encourage student success, track/monitor all plans• Special Project: only student advisor selected to advise/assist Admissions Department Director and 30 of the highest student-enrolling University Advisors as a resource for questions/concerns on procedures/regulations/best practices – this effort led to the creation of a new position as retention rates increased by 50% and interdepartmental collaboration benefited multiple departments

• Assist team of 15 Admissions Counselors, responsible for tracking up to 100 students and their progression• Conduct tracking audits, identify trends in data, quickly and effectively solve student challenges; maintain quality control• Hub of communication between Admissions Director, Manager and team of 15 advisors to drive revenue and high service levels, as well as strategic growth• Meet with upper management weekly to track/forecast team numbers and retention projections

• Recruiting/enrolling online students, outbound phone calls to prospective/current students, database management, effective call strategy and personal goal setting; identify/address concerns of students; meet the needs of a diverse student population; expectation setting and communication• Special Project: selected as an interim Student Relations Specialist, raised retention rates by 80% for a team of 15 sales