• Division head for Administration, Loan Production support, Regulatory Compliance, IT, Corporate Facilities, Office Management, HR, Business Continuity, and recently Enterprise Risk Management.• Crafted strategy to drive significant cost savings related to office space by pivoting to co-working spaces • Fosters a positive and collaborative company culture, while providing leadership and building trust • Expertise across organization including Credit and Credit Approval, Loan Origination, Loan Compliance, IT, Human Resources, Regulatory Compliance, and Special Projects• Leads and mentors high-volume team ensuring outstanding administrative support throughout organization; output increased 50% year over year, with no add to staff by optimizing processes• Oversees all Administrative spend, closely monitoring variances to stay within budget• Confident presentations including panelist on regulatory audit topic for Community Advantage, presents audit results to board, participates in Core Value Award presentations and more• Led HR function during highest growth period in 2019-2020 where 69 new hires were onboarded• Influences companywide initiatives using process mapping similar to Kaizen• Led the new HRIS implementation which includes a self-service portal for employees, a place to store metrics and other critical talent management data• Created and manage processes for corporate audits with third-party reviewers and regulators. Earned reputation for responsiveness and improved audit results • Serve as corporate compliance reporting manager for Loan Program Regulators and Capital Sources. Ensure that required reporting takes place by deadline with accurate information

Expert in commercial and SBA credit including underwriting, managing credit staff, creating credit guidelines and policies. Responsible for loan approval at the senior management level. Led the loan processing, loan closing, and portfolio management operations. Contributor in Strategic Planning, Leader of Key Initiatives in loan production.