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Cell 214-304-8958 Email: erinjbittner@gmail.comExecutive with expertise in driving sales growth, increasing market share and improving margins by developing innovative new products, expanding customer relationships, and improving sales and operational efficiency. Adept at identifying business opportunities, establishing start-up operations, improving cultures. Repeated success driven through effective sales training and maximizing new product launches. My passion for organizational change, progress and growth stems from my days in production. I love the manufacturing process and the intrinsic benefits of helping a product progress through the manufacturing phases to when it ultimately ships. Product development, innovation and sales naturally come from my desire to physically interact with products. I have a tremendous respect for the trades, and appreciate customers would choose to support my product and business. I work very hard to maintain and protect that trust. Understanding the inter-connectivity of an organization helps me to articulate the needs of the business’ various departments.As a sales leader, I prefer to win as a team over being a solo contributor. I am a hands-on manager and appreciate the opportunity to serve others by helping them become more effective. In my career, I have had the privilege of being mentored by some fantastic people, and I try to pay it forward by mentoring others. Sales Management Sales OperationsDirector of SalesNew Product Development Process & InnovationP&L ManagementGeneral ManagementStrategic PlanningGrowth Strategy and ExecutionCustomer RelationshipsWholesale Distribution PartnershipsTeam Building and LeadershipOperations ManagementBusiness DevelopmentMergers & AcquisitionsPrivate Equity Portfolio CompaniesMarketing StrategyProcess ImprovementNational Account ManagementAnnual Business ProcessesForecasting & Supply Chain ImprovementsKey Financial Metrics/Drivers
Ph Acquisition Dba Pierce Hardware And Jcr Distributors
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Chief Operating OfficerPh Acquisition Dba Pierce Hardware And Jcr DistributorsFrisco, Tx, Us
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President And Board ChairmanPh Acquisition, Inc. Apr 2018 - Present
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Chief Operating OfficerPh Acquisition Dba Pierce Hardware And Jcr Distributors Feb 2014 - PresentI have the pleasure of serving some of the finest professionals in the decorative hardware and plumbing industry. PH Acquisition, Inc. is a 100% employee owned ESOP, doing business as Pierce Hardware and JCR Distributors. The two Pierce Hardware showrooms (Dallas and Fort Worth) support the finest custom home builders and designers in north Texas. Established in 1937, Pierce Hardware is an industry icon and employs a showroom staff with exceptional experience specifying complex door hardware and plumbing products for the most discriminating owners and magnificent properties. The Pierce showrooms are a destination for showcasing the finest quality high fashion products, as well as brands exclusive to our showrooms. JCR Distributors supports the decorative plumbing and hardware industry Nationwide by supplying brick and mortar businesses with a large selection of quality products and brands. JCR Distributors offers our customers unparalleled value as our team has exceptional technical expertise stemming from our door hardware roots. Our deep customer relationships were built on a platform of outstanding service, inventory availability, same day shipping, access to unique product and a tangible level of care about the companies with whom we work. Our organization is a proud member of: DPHA, NKBA and Forte Buying Group.
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Director Of Sales - Western UsRinnai 2010 - 2013Peachtree City, Ga, UsExecutive sales role with $180M US division of a $2.5B company based in Nagoya, Japan. Rinnai is the world’s largest manufacturer of gas values and gas appliances. Rinnai America is the USA share leader in tankless water heaters. Responsible for all sales and business development revenue generation across all channels including wholesale, commercial, home builders, energy and gas, heating in the western 13 states based out of the Southern California office.• Responsible for all time high 40,000 annual unit sales volume commanding 55% market share• Increased unit sales 22% FY 2013 vs. 2012 for tankless product; 47% for wall furnaces; 57% for boiler products• Increased sales revenue 24% FY 2013 vs. 2012• P&L responsibility and improvement of $800k over plan for FY 2012 and $500k for FY 2013• Increased unit sales 3.5% FY 2012 when tankless category lost 12% market share compared to competition• Responsible for $155K market development and sales team T&E budget• Managed three regional sales managers, three business development sales staff and nine independent rep sales agencies• Developed new forecasting and sales management tools and implemented all new SOP.• Led development of 2010– 2014 strategic planningDrove the continual improvement and development of all sales management systems, forecasting accuracy, formal account communication and budget management on a national level.Developed deep relationships with wholesalers and key sales and distribution partners such as Ferguson; Winnelson; Pace Supply; Express Pipe and Supply; Hajoca; Johnstone; Gensco; Western Outdoor Wholesale and various other regional independent wholesalers. Strategic alliances also developed with utilities and energy companies such as So Cal Gas, SDG&E, NW Natural, PG&E and SW Gas.Managed Johnstone Supply as the national account manager. -
PresidentLumicor 2009 - 2009Renton, Wa, Us$13M architectural resin manufacturer. Sales were specified by independent and company reps in the domestic architect and design community, international distributors and OEM’s such as USG and Hayworth. As the interim President my role was to repair the struggling company back to financial health in a limited time frame focusing on sales operations and execution; team and resource alignment; lift a suffering workplace culture; establishing clear roles, metrics and accountability; improve manufacturing capabilities and capitalize on business development opportunities.• Complete P&L responsibility managing a team of 75 employees• Overcame estimated projected loss of $1.6M to positive $600k EBITDA for FY 2009• Increased production capacity 22% and quality 65%• Increases sales from $11M to $13M, utilizing 17 independent sales agencies and nine international distributors -
Luxury Sales Leader | National Sales DirectorAmerican Standard 2003 - 2009$1 billion North American plumbing product manufacturer. Selling through established distribution network as well as Home Depot and Lowe’s. Mid-2007 the company transitioned from a large public corporation to private equity portfolio company for Bain Capital and Sun Capital.Luxury Sales Leader:• Responsible for $125M in annual revenue of all luxury wholesale products: American Standard, JADO and Porcher. Grew revenue 10% in 2009 for all product brands• Improved gross profit 26% through price and mix management FY 2009 vs. 2008• As the category expert, educated and utilized16 independent rep agencies, seven Regional Directors and 93 direct sales personnel• Led all programs designed to motivate 600 wholesalers; 200 key dealers• Developed POP and branding for all showroom displays• Responsible for $225K showroom display budget with average ROI of over 35%National Sales Director – JADO and Porcher brands:Two grand luxury imported plumbing products brands owned by American Standard. Delivered on the brand promise while exceeding our sales and profit expectations by integrating these two operations. Focus on combining cultures, improving sales operations, improving customer experience and improving profitability.• Redirected sales from five year downward trend to record sales of $50M /+37% in first two years revitalizing a team of independent sales agencies focused on the decorative market. Full P&L responsibility.• Successfully launched six new product series; incremental revenue of $1.2M/ea and gross profit improved 45%• Managed 74 distribution personnel, customer care team and int’l supply chain, and increased facility efficiency by 250% in first two years• Coached teams to success through several transitions: Public to private; major distribution/customer shifts; company to independent sales reps; SAP implementation; international supplier changes; facility relocation; merger of JADO and Porcher teamsActive member of DPHA and Forte Buying Group -
Principal, Business And Sales ConsultantGreat Wall Consulting, Inc. 2001 - 2003Independent contractor working in Sales Operations and Business Development for Merchants Group International. MGI is a San Francisco based private equity group funded by international investment resources, managing twelve portfolio companies based in the US with $225M in combined revenue. • Developed strategy and presentations used to attract global/Japanese investment• New business investment fund volume grew from $123M to $149M (+21%) over two years• Conducted M&A analysis and advised on profitability and sales improvement initiatives. Sales within our portfolio of companies grew from $195M to $225M (+15%) over two years. Average EBITDA growth of 11%
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Director Of Global Field StrategyBroadvision 2000 - 2001Redwood City, California, Us$300M enterprise software company that was challenged to scale while faced with the downturn of the technology market in 2000. Vertically focused sales organization utilizing network of company reps, VAR’s and system integrators.• Accountable for ROI of all 19 global vertical marketing campaigns. 120% average sales growth per vertical• Owner of $21M marketing budget, drove $6M benefit by identifying misallocated resources• Developed budgeting management tools used to improve decision making, increase accountability and results measurement -
Director Of Residential ProductsOverhead Door 1997 - 2000Lewisville, Texas, Us$550M leading manufacturer of residential and industrial garage doors and openers. A subsidiary of Sanwa Shutter Corporation based in Tokyo, Japan. Focused on residential door products under the OHD brand for traditional wholesale market and Genie brand for the Home Depot and Lowe’s channel.• Restructured 20 person product development and engineering team in first six months resulting in a time paced new product development cycle that was market driven instead of engineering/manufacturing driven• Owned three new products from inception to success: Average revenue $5M ea• As the Marketing Champion, responsible for ROI of new product development capital investment budget of $21M• Increased profit 65% through better price controls, driving mix with higher value new products with greater production efficiency• Launched Genie branded garage door program at Lowe’s and Home Depot. Grew sales to 600 units in first FY exceeding plan by 50%• Maintained 15 product series with revenue of $320M through 500 wholesalers -
Southwest Regional Sales Manager | Plant And New Product Development ManagerClopay Building Products 1993 - 1997Mason, Ohio, Us$400M leading manufacturer of residential and industrial garage doors utilizing the Clopay, Ideal, and Anozira Door brands. A portfolio company of Griffon Corporation.Southwest Regional Sales Manager: (1995-1997)• Responsible for $20M wholesale sales territory consisting of CO, UT, AZ, California, NV, NM, ID• Exceeded sales quota by 200% in two year• Developed new and incremental distribution in Kansas and South CarolinaPlant Manager and New Product Development Manager: (1993-1995)• Directed the daily activities of 200 factory employees• Reduced employee turnover by 200%• Doubled manufacturing efficiencies in two years• Responsible for all product development activities focused on our OEM relationship with Overhead Door Corporation exceeding unit plan by 320% in FY 1995• Increased gross profit 22% with new products compared to tradition product offering
Erin Bittner Skills
Erin Bittner Education Details
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Southern Methodist UniversityManagement Certificate Program -
Arizona State UniversityBusiness -
Northern Arizona University
Frequently Asked Questions about Erin Bittner
What company does Erin Bittner work for?
Erin Bittner works for Ph Acquisition Dba Pierce Hardware And Jcr Distributors
What is Erin Bittner's role at the current company?
Erin Bittner's current role is Chief Operating Officer.
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What schools did Erin Bittner attend?
Erin Bittner attended Southern Methodist University, Arizona State University, Northern Arizona University.
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Erin Bittner has skills like Sales Operations, Sales Management, New Business Development, Sales, Strategy, Pricing, Product Development, Product Marketing, Marketing Strategy, Leadership, Strategic Planning, Management.
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