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@chegg.com
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4 phones found area 408
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LinkedIn matched
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Erin Johns is listed as Product Executive | Product Strategy & Execution | Leadership Development | Mentor based in Santa Clara, California, United States. AeroLeads shows a work email signal at chegg.com, phone signal with area code 408, and a matched LinkedIn profile for Erin Johns.
Erin Johns previously worked as Vice President of Product at Chegg Inc. and Director of Product Management at Chegg Inc.. Erin Johns holds Bachelor Of Arts, Psychology from Arizona State University.
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AeroLeads found 1 current-domain work email signal for Erin Johns. Compare company email patterns before reaching out.
Known for achieving growth objectives by developing compelling product strategies, OKRs, and roadmaps that make users feel centered. Sets the bar for excellence in execution by creating mechanisms and culture which allow individuals and teams to be their best at work. Experienced working with B2C, B2B2C, e-Commerce and Digital Platform / SaaS subscription companies across various stages of maturity. When faced with challenges and opportunities, I apply solid methodologies and know where to look for key insights and ways to close gaps. My colleagues describe me as a thoughtful, caring, and brave leader, persistently demonstrating human-based leadership.Past successes include:• Achieved 28% annual growth rate at Chegg by optimizing subscription growth levers, expanding value with new product experiences, and ensuring key technology services scaled with rapid growth.• Provided requirements and collateral for various-stage startups to progress along their 0 to 1 product development journeys, crafting product experiences early adopters loved.• Scaled and organized teams and organizations to meet budget constraints while optimizing for cohesion, trust, and efficient communication.Earned a B.A. in Psychology from Arizona State University. An avid athlete, dedicated to strength training and maintaining overall health & wellness. Currently lives in Santa Clara, California.
Listed skills include Product Management, Product Marketing, Project Management, Mobile Devices, and 16 others.
A career timeline built from the work history available for this profile.
Santa Clara, CA, US
Reported to Chief Operating Officer, led global team of Directors and VPs and overseeing 100+ team in Product Management/Product Design/Product Marketing, User Research, and Customer Support. Managed Chegg's student products and backend platforms for Domestic and International markets spanning EMEA, APAC, LATAM regions. - Managed $10M annual technology &.
Santa Clara, CA, US
Reported to General Manager and later, Chief Technology Officer. Built global team from 2 to 16 product managers responsible for delivering acquisition growth initiatives and overhauling eCommerce, identity/access management, marketing, and search technology services, and customer experiences. Managed team growth/engagement through frequent communication.
Outlined and executed brand and go-to-market strategy for B2B app that intelligently connected people around unique workplace interests/opportunities. Conducted market research to best position product differentiators and craft target marketing messages. - Designed and launched mobile-friendly marketing website- Created promotional sales/marketing material.
.., UA
Supported SVP & General Manager of the Americas. Led global team tasked with launching new iOS & Android mobile apps in U.S. market for UniformDating. - Provided direction on business model, feature development, UI/UX design, localization, and branding. - Drove continuous feedback and iterative improvements - Grew user base 50%- Created launch strategy.
Served in product marketing capacity, launched company product and brand into market, managed the eCommerce storefront and co-marketing opportunities. - Completed retail and eCommerce launch of new product line - Developed customer-facing product positioning and value statements for website, marketing/sales collateral, advertisements, press releases, and.
Led product requirements, development/testing, and beta launch for redesigned mobile, desktop, and web photo apps for new target market. - Collaborated with interaction and visual design team members- Translated requirements into detailed wireframes, style guide, and final product copy- Beta tested new apps with early adopters & collected feedback for.
Sunnyvale, CA, US
Part of the Yahoo! Local team, I worked on backend infrastructure projects to increase the quality of the Yahoo! Local Listings directory. - I partnered with engineers to create algorithms used to retrieve and extract information from over 200 US chain stores with 98% accuracy of data mappings.
Sunnyvale, CA, US
As the liaison between the product team and internal users of customer care’s online help platform, I communicated platform updates and performed admin level tasks. - Produced online video training guides for top use cases.- Provided day-to-day technical support to internal CMS users.
Sunnyvale, CA, US
Part of the frontend team for customer care’s online help portal, we were responsible for the overall customer experience at help.yahoo.com.- Led the redesign of online contact support forms, which reduced the service rep email exchanges between customers by an average of 33%.
Sunnyvale, CA, US
Serving as the go-between for customer service and product/engineering teams, I managed the overall customer service experience for multiple products at Yahoo!.- Forecasted customer contacts within 5% of actual volumes for email, phone and chat channels to ensure enough agents were on hand to support customer issues.- Performed monthly and quarterly.
Sunnyvale, CA, US
Armed with in-depth knowledge of multiple Yahoo! products, I assisted customers as well as customer service agents with their tough product questions.- Produced over 300 pages of technical online help content and training materials.
Quick answers generated from the profile data available on this page.
Erin Johns is listed as Product Executive | Product Strategy & Execution | Leadership Development | Mentor.
AeroLeads has found 1 work email signal at @chegg.com for Erin Johns.
AeroLeads has found 4 phone signal(s) with area code 408 for Erin Johns.
Erin Johns is based in Santa Clara, California, United States.
Erin Johns has worked for Chegg Inc., Bluefeet Software, Cupid Plc, Eyefi, and Yahoo!.
You can use AeroLeads to view verified contact signals for Erin Johns, including work email, phone, and LinkedIn data when available.
Erin Johns holds Bachelor Of Arts, Psychology from Arizona State University.
Erin Johns is listed with skills including Product Management, Product Marketing, Project Management, Mobile Devices, Management, User Experience, E Commerce, and Interaction Design.
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