Erin Karlstad Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Plymouth, Mn

• Built and maintained strong client relationships that produced revenue growth & referrals.• Developed unique service plans for Clients to help exceed expectations & drive profitable sales.• Strategically analyzed Clients needs and project goals to help customize the individual needs. • Effectively communicated all account information, trends & problem solves potential road blocks.• Developed effective instructions & in-store procedures for field staff to execute each project. • Reviewed service performance, verifying compliance & driving completions for the company.• Retained & generated new business through relationship building and strong project execution.• Managed multiple complex projects for high revenue accounts.

Eden Prairie, Minnesota

Responsible for leading a team of recruiters for a billion dollar privately held field marketing and advertising firm. Provided human capital support for Central United States region. Provided coaching, training and development to recruiting team to ensure seamless interview to hire process.Skills: • Full Cycle Recruiting• Operations Management• Project Management• Performance Management• Leadership Development• Change Management & Process Implementation• Strategic Planning• Succession Planning• Team Development• Employee Relations

Brooklyn Park, Minnesota

Responsible for overall store operations, talent management and development, and guest satisfaction in a $28M+ store. District responsibilities include all training programs and placement of new-in-role Executive Team Leaders, Target Intern placement and training, Assessments & Company Roll outs for 9 stores. Skills: • Operations Management• Sales Management • Change Management• Payroll & Controlable Profit Management• Performance Management• Project Management• Process Implementation • Leadership Development & Mentorship• Merchandising & Marketing • Strategic Planning• Succession Planning• Staffing & Turnover Reduction• Employee Relations• Loss Prevention• District Assessments and Operational Captain• District Talent Recruiting Captain• District Intern Program Captain• District Management On Boarding Captain• District Service & Sales Captain • District Well Being & Employee Engagement Captain

Marshfield, Wisconsin

Responsible for overall store operations, talent management and development, and guest satisfaction in a $17M+ store. District responsibilities include all Talent planning, & placement for new in role executives, Target Intern placement and training, Community and Wellness outreach for 11 stores in Central, WI.Skills: • Operations Management• Sales Management• Change Management• Payroll & Controlable Profit Management• Performance Management• Leadership Development• Project Management• Process Implementation• Merchandising & Marketing• Strategic Planning• Loss Prevention• Succession Planning• Staffing & Turnover Reduction• Employee Relations• District Talent Recruiting Captain• District Intern Program Captain• District Talent Planning Team• District Well Being & Employee Engagement Captain• District Executive Team Leader Captain• District Assessment & Operational Captain• District Service & Sales Captain

Blaine, Minnesota

Responsible for running the store logistics process, talent management and development in a $80M+ store.There I lead a culture of talent development. Evaluate performance of 80 team members and seven Team Leaders while coaching and mentoring based on productivity, efficiency and teamwork. Drove effective and timely replenishment processes. Managed the day-to-day operations of the logistics team (overnight unload/stocking and backroom teams). I was also a trainer of new in role Logistics Executives and was selected as Logistics resource for 9 stores. Skills:• Operations Management• Sales Management• Change Management• Performance Management• Leadership Development• Project Management• Payroll & Controlable Profit Management• Merchandising & Marketing• Strategic Planning• Succession Planning• Employee Relations• Team Building• District Talent Recruiting • District Logistics Resource• District Trainer for new in role Managers • Project Management: Led and implemented HQ driven roll out projects.

Coon Rapids, Minnesota

Responsible for running the store Guest Experience (service) culture, talent management and development in a $40M+ store. There I lead a culture of talent development & amazing guest service. Evaluate performance of 40 team members and four Team Leaders while coaching and mentoring based on productivity, efficiency, guest service and teamwork. Drove significant improvements in overall guest survey scores as well as brand within the store. I was selected as both the safety and assessments captainships in my store due to my ability to drive for results and engage others.I was a trainer of new in role Guest Experience Executive Team Leaders for the district as well as an Intern trainer. Selected as a district captain for Guest Experience, helping improve overall service in 9 stores.Recognized as Group Guest Experience trainer for new in role Executive Team Leaders for a total of 59 stores. Skills:• Operations Management• Sales Management• Payroll & Controlable Profit Management• Change Management• Performance Management• Project Management• Process Implementation • Merchandising & Marketing• Strategic Planning• Leadership Development & Mentorship• Team Building• Group Guest Experience trainer• District Talent Recruiting • District Service & Sales Captain• District Trainer for new in role Management• District Intern Trainer• District Assessments & Roll outs Captain

Coon Rapids, Minnesota

Responsible for assisting with leading the Hardlines area, in a $40M+ store. During this Internship, I learned the Target fundamentals needed to operate a successful retail store. Assisted with talent development through assessing, motivating & coaching our team to achieve results. I Implemented a special project to increase overall instocks & drive profitable sales through more proactive merchandising & data integrity practices which resulted in improvements with guest survey instock scores, increased sales & a brand looking area. Actively took on the role of Leader on Duty, leading the store team & applying my learnings to become a more effective leader. Skills:• Operations Management• Sales Management• Change Management• Performance Management• Leadership Development• Merchandising & Marketing• Process Implementation• Strategic Planning• Loss Prevention