Erin Bell
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Erin Bell Email & Phone Number

Customer Success Manager, MIT Horizon at Massachusetts Institute of Technology
Location: Acton, Massachusetts, United States 9 work roles 3 schools
2 work emails found @wpi.edu 1 phone found area 508 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 1 phone

Work email e****@wpi.edu
Direct phone (508) ***-****
LinkedIn Profile matched
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Role
Customer Success Manager, MIT Horizon
Location
Acton, Massachusetts, United States
Company size

Who is Erin Bell? Overview

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Quick answer

Erin Bell is listed as Customer Success Manager, MIT Horizon at Massachusetts Institute of Technology, a with 21 employees, based in Acton, Massachusetts, United States. AeroLeads shows a work email signal at wpi.edu, phone signal with area code 508, and a matched LinkedIn profile for Erin Bell.

Erin Bell previously worked as Customer Success Manager at Mit Horizon and Director, Global Experience Office at Worcester Polytechnic Institute. Erin Bell holds Graduate Certificate, Learning Design And Techology (In Progress) from Harvard Extension School.

Company email context

Email format at Massachusetts Institute of Technology

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{first_initial}{last}@wpi.edu
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Profile bio

About Erin Bell

I love creating and facilitating learning experiences. At MIT Horizon, I focus on curating content, integrating learning solutions, and continuously optimizing learning programs based on data-driven insights. I work closely with clients to ensure that their learning experiences are engaging, impactful, and aligned with their goals.Before MIT, I led the Global Experience Office at Worcester Polytechnic Institute, managing student success in WPI's Global Projects Program. My career also includes roles at Interstudy and EF Education First, where I developed recruitment plans, led customer success teams, and managed operations for MBA career services. I'm passionate about fostering a culture of continuous learning, with a strong interest in equity and inclusion, mental health and well-being, and teaching and learning theory.

Listed skills include Higher Education, International Education, Leadership, Marketing, and 15 others.

Current workplace

Erin Bell's current company

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Massachusetts Institute of Technology
Massachusetts Institute Of Technology
Customer Success Manager, MIT Horizon
Boston, MA, US
Employees
21
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9 roles

Erin Bell work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

MIT Horizon offers a B2B learning platform, events, and experiences designed to keep organizations and their workforces ahead of disruptive technologies. We break down MIT and industry expertise into easy-to-digest, up-to-date content with real-world examples that don't require a Ph.D. As CSM, my role involves curating content, integrating learning solutions, and continuously optimizing learning programs based on data-driven insights. I work closely with clients to ensure that their learning experiences are engaging, impactful, and aligned with their goals. I also produce our weekly newsletter and facilitate in-person learning experiences.

Mar 2022 - Present

Director, Global Experience Office

Worcester, Ma

The Global Experience Office (GEO) provides risk management, travel education and preparation, and support to students, faculty, and staff participating in WPI-sponsored off-campus travel, including WPI's signature Global Projects Program. As director, I led the team strategy to support student success through the lifecyle of the program, including recruitment and program operations.

Sep 2019 - Feb 2022

Assistant Director, Global Projects Program

Worcester, Ma

WPI's signature Global Projects Program allows undergraduate students, primarily from STEM disciplines, to tackle real-world problems while working with local sponsors around the world. As assisant director, I initiated, maintained, and managed vendor relationships with housing and on-site service providers, managing a budget of $1.5+ million for global locations. I also onboarded 1000+ students annually, through asynchronous and synchronous trainings and built and executed recurring in-person engagement events promoting the program with a focus on delivering a high-quality experience.

Aug 2013 - Sep 2019

Assistant Director, Partnerships

Interstudy

Medford, Ma

Interstudy provided semester and year-long study abroad opportunities for US-based students to study in England, Ireland, Northern Ireland, Scotland, South Africa & Botswana. As assistant director, I was the consultant to VIP higher education clients developing specialized recruitment plans that resulted in increased participation x2 over two years. I also led a customer success team, focusing on digital and print marketing campaigns, engagement events, and product education.Interstudy was aquired by International Studies Abroad (ISA) in September 2012.

Apr 2011 - May 2013

Communications Manager

Interstudy

Medford, Ma

In this role, I developed workstream and automation, built reporting, and provided internal support as superuser of a homegrown CRM built in Access. I also represented the company at industry-wide engagement events across the US.

Jul 2009 - Apr 2011

Global Operations Manager, Mba Career Services

Cambridge, Massachusetts, United States

As operations manager for a multi-site school, I assisted end-to-end with the tracking and management of career placement for MBA students, providing oversight of a Symplicity career management system for the Boston, London, and Dubai locations. I also counselled international students on career search strategies, resume and cover letter writing.

Jul 2008 - Jul 2009

Regional Sales Manager, Customized Educational Tours

Cambridge, Ma

As sales manager, I trained and developed a team of 10 tour consultants to successfully accomplish sales goals for the renewals team. I served as acting business analyst for the roll out of a homegrown CRM, driving change management by training a workforce of 150 to use the database by clearly articulating how to take advantage of new features to support sales goals.

Dec 2006 - Jul 2008

Customized Tour Consultant, Educational Tours

Cambridge, Ma

In this role, I met and exceeded renewal targets for 65+ customers, providing custom consultation for teacher-led global academic programs (K-12). I served a VIP customer base, and was promoted to team leader, recognizing my continued success in meeting sales goals, developing customer relationships and supporting and training my teammates.

Jan 2005 - Dec 2006
3 education records

Erin Bell education

M.S. Ed., Global And International Education, Concentration In Higher Education

Activities and Societies: Graduate Assistant, Semester at SeaResearch: Community Service and Global Citizenship with Semester at Sea..

Bachelors, French And Education (K-12)

Activities and Societies: Alpha Chi Omega, Phi Sigma Iota (Foreign Language Honors Society), Student Athletic TrainerStudy Abroad.

FAQ

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What company does Erin Bell work for?

Erin Bell works for Massachusetts Institute of Technology.

What is Erin Bell's role at Massachusetts Institute of Technology?

Erin Bell is listed as Customer Success Manager, MIT Horizon at Massachusetts Institute of Technology.

What is Erin Bell's email address?

AeroLeads has found 2 work email signals at @wpi.edu for Erin Bell at Massachusetts Institute of Technology.

What is Erin Bell's phone number?

AeroLeads has found 1 phone signal(s) with area code 508 for Erin Bell at Massachusetts Institute of Technology.

Where is Erin Bell based?

Erin Bell is based in Acton, Massachusetts, United States while working with Massachusetts Institute of Technology.

What companies has Erin Bell worked for?

Erin Bell has worked for Massachusetts Institute Of Technology, Mit Horizon, Worcester Polytechnic Institute, Interstudy, and Hult International Business School.

How can I contact Erin Bell?

You can use AeroLeads to view verified contact signals for Erin Bell at Massachusetts Institute of Technology, including work email, phone, and LinkedIn data when available.

What schools did Erin Bell attend?

Erin Bell holds Graduate Certificate, Learning Design And Techology (In Progress) from Harvard Extension School.

What skills is Erin Bell known for?

Erin Bell is listed with skills including Higher Education, International Education, Leadership, Marketing, Student Recruiting, Study Abroad Programs, Social Media Marketing, and Public Speaking.

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