Erin Lett Email & Phone Number

San Francisco, CA, US

United States

VA Solutions by Erin is a Virtual Assistant Services Agency dedicated to helping other business owners optimize their workflow and business processes. My mission is to assist entrepreneurs, small business owners, and executives in better organizing and executing their day-to-day operations, leaving more time to focus on their personal lives, families, and.

• Analysis and quality assurance of internal business process management, SAP software development project management, business development, interim management, and operational improvement services.
• Monitored personnel management procedures, conducted employee performance and productivity analysis, and supervised new hire onboarding procedures.
• Oversaw SAP subject matter expert relationships and customized SAP training course creation.
• Management of networking events, social media accounts, marketing, and public relations.
• Developed an innovative SAP personnel management service designed to help clients streamline hiring procedures and increase consultant placement and retainment ratios.
• Developed Federal Government Contract Vehicle Outreach Program.

• Hired/trained/managed virtual team of SAP eLearning developers, instructional designers, and classroom trainers.
• Partnered with external SAP subject matter experts for training needs analysis and content development.
• Developed and presented customized on-demand SAP training webinars for various corporate entities.
• Managed SAP product and services inquiries, incoming SAP help-desk tickets, and customer service issues.
• Managed corporate client account setup and Learning Management System onboarding.
• Assigned duties, responsibilities, and spans of authority to SAP project personnel.

New York, NY

• Manage project execution to ensure adherence to budget, schedule, and scope.
• Monitor or track project milestones and deliverables.
• Confer with project personnel to identify and resolve problems.
• Develop and manage information technology projects.
• Direct or coordinate activities of project personnel.
• Establish and execute a project communication plan.

New York, New York

Orlando Florida

• Experienced Executive Assistant & Office Manager for Internet marketing company.
• Effectively launched and maintained website marketing firm.
• Managed customer relations department, maintained company websites, editing, copywriting, database entry, and general administrative duties.
• Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Managed staff, prepared work schedules and assigned specific duties.
• Established and implemented departmental policies, goals, objectives, and procedures, conferred with board members, organization officials, and staff members as necessary.

Lyndhurst, NJ

• Skilled Executive Assistant to general manager, marketing manager, and various other location managers.
• Mitigated and resolved customer complaints and public relations issues.
• Maintained and inventoried all location office supplies.
• Organized corporate travel itineraries, and basic marketing/data entry.

New York, NY

• Production Assistant for the Macy’s Parade and Entertainment Group.
• Organized costume preparation and post parade reorganization for the annual Macy’s Thanksgiving Day Parade.
• Coordinated and labeled individual costumes, props, and necessary costume equipment.
• Coordinated and supervised all children and teen division costumes on parade route.

Orlando, FL & Los Angeles, CA

• Handled all press releases to local/national magazines and newspapers.
• Scheduled and booked all industry professionals/talent for a professional audition showcase for major Hollywood talent agents, managers, and casting directors.
• Created tour itineraries, including coordinating all rehearsals, data entry, accounting, advertising and marketing.

Orlando, FL/Los Angeles, CA

• Assistant Director for Orlando’s premier acting school, The L.A Acting Workshop.
• Managed advertising, bookkeeping, and talent coordination for all studio workshops and summer camps.
• Judged and acted as talent scout for national talent and modeling conventions to recruit new talent.

Orlando, FL

• Managed marketing and public relations for a countrywide literacy program for underprivileged youth.
• Wrote press releases, scheduled appearances and seminars, hosted children’s events involving equestrian acts and interviews.
• Black Stallion Literacy Representative for 2004-2005 Road Show

Bachelor Of Arts, Communications & Theatre Arts

General Studies