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@hearsaysystems.com
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2 phones found area 844
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Erin Mckeeby is listed as Strategic UX Research Leader at Yext, a with 1529 employees, based in Tacoma, Washington, United States. AeroLeads shows a work email signal at hearsaysystems.com, phone signal with area code 844, and a matched LinkedIn profile for Erin Mckeeby.
Erin Mckeeby previously worked as Manager, Strategic UX Research at Yext and Manager, Strategic UX Research at Hearsay Systems. Erin Mckeeby holds Bachelor Of Science from University Of Central Florida.
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AeroLeads found 1 current-domain work email signal for Erin Mckeeby. Compare company email patterns before reaching out.
Hello there! I'm passionate about problem-solving, learning, and creating solutions that impact people's daily lives.My team would describe me as a thoughtful listener, willing mentor, reliable partner and as having a bias to action. I love experiences that bring me outside my domain and offer the opportunity to bring some order and insight from the chaos. Over the last 15+ years, I've shifted my focus from marketing to my found niche: product and UX research. I've been fortunate to work within (and learn from) a range of team styles and industries including consumer and enterprise SaaS, marketing agencies and service-led businesses.
Listed skills include Social Media, Social Media Marketing, Marketing, Public Relations, and 46 others.
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A career timeline built from the work history available for this profile.
Greater Seattle Area
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world.
Greater Seattle Area
Hearsay Systems acquired by Yext in August 2024
Greater Seattle Area
- Generative, discovery and evaluative studies independently & collaboratively with our 12-person UX/UI team- Designs, operates & synthesizes qualitative research on prototypes, live products, UX content & information architecture - Methods: interviews, observation, usability studies, card sorting, tree testing, heuristic analysis & surveys- Presents insights to executive leadership, all-company meetings, and cross-functional teams - Collaborates with stakeholders in product, design, engineering, CX & go-to-market - Leads a 2-person UX research team & serves as a research mentor to teammates in UX design, product and marketingPersonal highlights at Hearsay have included: 1. Researching, developing, gathering buy-in for & launching an improved information architecture and navigation experience that helps users locate their key tasks 2x faster. See more: https://www.hearsaysystems.com/blog/qa-improved-navigation-experience2. Partnering with my design and scrum teammates to think critically about product discovery through strategic planning, problem definition & design/research synthesis workshops. 3. Launching impactful ease-of-use studies across all key product areas using the PURE method & usability testing to identify necessary improvements to the most essential user experiences.4. Launching a research repository & playbook to increase efficiency. 5. Learning the financial services industry from the inside out and using that experience to refresh our user persona model to one that is actionable for designers and PMs.
Greater Seattle Area
I was the lead researcher in a growing research practice at our scaling start-up serving SMBs and enterprise clients. My mission centered on identifying product opportunities and increasing empathy for our customers, across all teams, through user research: Designing & operating user research initiatives and sharing learned insights, often in collaboration with design, product, and customer experience.Supporting the entire product development process with user research, including exploratory, discovery, and evaluative studies.Developing research culture and processes to help all teammates be close to our users, both by learning from existing research and operating their own research.Implementing a variety of methods: remote user interviews, remote moderated usability testing, journey mapping, card sorting, and multiple survey formats (NPS, product-market fit, and ad-hoc).Leveraging a variety of data sources: behavioral analytics, interaction recordings, customer support tickets, and sales interactions in addition to interviews, usability tests & surveys.
Greater Seattle Area
Combined my leadership, human resources, finance and operations management skills to cultivate an operational footprint & thriving 10-person team in the U.S. (later grown to 50+).Collaborated with executive leadership of this French marketing software startup based in Paris, including direct support during our $36 million Series A fundraising process.
Greater Seattle Area
Evangelized voice-of-the-customer research throughout our organization and collaborated with our product management, customer care and sales teams to create excellent customer experiences.Managed new feature launches including go-to-market planning, demand generation initiatives, and customer success resources.Developed brand positioning for U.S. audiences and stewarded our global brand with consistency across multiple channels: visual design, content design, SEO, public relations, and social media.
Orlando, Florida Area
Partnered with agency principals to launch and mature a marketing strategy practice at one of Central Florida's leading digital marketing agencies. My focus areas spanned: serving clients as a fractional digital marketing manager, client service & account management, marketing strategy, project management, and team mentorship & training.
Orlando, Florida Area
Florida's Premier Event Planning & Catering Firm
Orlando, Florida Area
National Magazine, Book & Digital Content Publisher
Corporate & Professional Services PR Firm
Other employees you can reach at yext.com. View company contacts for 1529 employees →
Kunal Gurjar
Colleague at YextPalwal, Haryana, India
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KM
Knowledge Moyo
Colleague at YextBotswana
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YM
Younis Mohamed
Colleague at YextCairo, Egypt
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RS
Rachel S.
Colleague at YextRegina, Saskatchewan, Canada
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BC
Bakcell Cell
Colleague at YextBaku, Baku Ekonomic Zone, Azerbaijan
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YK
Young Kim
Colleague at YextQueens County, New York, United States
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JM
John Mcgraw
Colleague at YextAustin, Texas, United States
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BS
Bill Simpson
Colleague at YextHuntingdon Valley, Pennsylvania, United States
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MB
Max Batjes
Colleague at YextNew York, United States
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TK
Tamil King
Colleague at YextSingapore
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Quick answers generated from the profile data available on this page.
Erin Mckeeby works for Yext.
Erin Mckeeby is listed as Strategic UX Research Leader at Yext.
AeroLeads has found 1 work email signal at @hearsaysystems.com for Erin Mckeeby at Yext.
AeroLeads has found 2 phone signal(s) with area code 844 for Erin Mckeeby at Yext.
Erin Mckeeby is based in Tacoma, Washington, United States while working with Yext.
Erin Mckeeby has worked for Yext, Hearsay Systems, Brevo, Findsome & Winmore, and Puff 'N Stuff Catering.
Erin Mckeeby's colleagues at Yext include Kunal Gurjar, Knowledge Moyo, Younis Mohamed, Rachel S., and Bakcell Cell.
You can use AeroLeads to view verified contact signals for Erin Mckeeby at Yext, including work email, phone, and LinkedIn data when available.
Erin Mckeeby holds Bachelor Of Science from University Of Central Florida.
Erin Mckeeby is listed with skills including Social Media, Social Media Marketing, Marketing, Public Relations, Blogging, Marketing Strategy, Press Releases, and Email Marketing.
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