Erin Kaim Email & Phone Number

Portsmouth, Virginia, United States

Develops and maintains FBW planning metrics. Also, supports various planning activities such as schedule builds and execution data packages. Supports production turnover and functions as a back-up to the Estimating Analyst and Cost Analyst.

Chesapeake, Virginia, United States

• Created and managed project documentation, process mapping, research, analysis, reporting, and various tasks to support assigned projects and initiatives.• Led, directed, and tracked lower complexity projects as well as coordinating project calendars.• Assisting in preparation and execution of all permit applications and necessary municipality approvals, assist pre-construction teams in procurement, scope review meetings, and issuing contracts and purchase orders.

Chesapeake, Virginia, United States

• Monitored email and phone communication to provide prompt responses and solutions. Provided timely feedback to management on service failures and customer concerns.• Followed up with technicians and managers to receive and communicate status updates.• Confirmed completed or closed work order by reviewing notes and following up on pending items.• Monitored staff performance and provided feedback on areas of improvement needed. Prepared monthly reports summarizing current service activities.

Norfolk, Virginia, United States

• Supervised and trained other staff members.• Worked in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.• Promoted positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.• Performed various administrative and computer tasks, email communications, input of information/data into various software and information systems.• Participated in property walks/inspections to ensure community is well maintained according to LMH's quality standards

Virginia Beach, Virginia, United States

• Greeted customer upon arrival providing quality customer service and assistance• Answered and routed phone calls to appropriate representative• Responded to e-mails and routed appointment schedules• Maintained office cleanliness and waiting room spaces• Scanned and faxed documentation to other financial institutions• Proficient in Microsoft Office software

Virginia Beach, Virginia, United States

• Assisted customers with opening new accounts and closing of existing accounts• Handling transactions such as ordering checks, replacing debit cards, and filing fraud claims.• Processed credit and loan applications• Built and maintained strong customer relationships• Established daily goals and met company deadlines• Proficient in Microsoft Office software

Monterey, California, United States

• Process teller transactions for customers, such as deposits, withdrawals, transfers, and foreign currency• Accepting payments such as loans, safe deposit box, and mortgages• Balancing cash drawers• Handling night drop and commercial depositsPage 2• Assisting in daily vault balances and control tasks• Made the daily mail and work bags

Mechanicsville, Virginia, United States

• Worked in the Drive Thru• Led daily huddles and BCR informational meetings• Process standard teller transactions for customers• Accepting payments such as loans, safe deposit box, and mortgages• Balancing cash drawers• Handling night drop and commercial deposits• Assisting in daily vault balances and control tasks

Lexington, Virginia

• Welcoming visitors to the museum at the entry desk or ticket office.• Issuing guides and organizing/helping tour groups.• Providing information and answering questions, referring queries to the curator or specialist member of staff when appropriate.• Supervising the behavior of visitors.• Selling publications and souvenirs from the museum or gallery shop.• General administration tasks such as bookings, answering e-mails, letters and telephone calls.• Lifting and carefully transporting fragile, valuable, sometimes heavy artifacts.• Helping to maintain a clean and tidy visitor area

Richmond, Virginia, United States

• Developed strong negotiation skills• Broad knowledge base for technology sales• Strong supervisory and managerial skills• Leadership capabilities• Training new associates• Helped clients by selecting items according to personal style and taste• Answered customers’ questions, concerns, prices and discounts• Assisted in display of products• Maintained cleanliness of store front• Processing cash, check, and credit card transactions• Top Grossing Employee of 2015

Bachelor Of Arts - Ba, History, 3.47

Regent University is a private Christian university in Virginia Beach, Virginia. The university was founded by Pat Robertson in 1977.

American History (United States), 3.8 Gpa

Activities and Societies: Phi Thea Kappa Honors SocietyJ. Sargeant Reynolds Community College is a community college in Virginia.

Standard Diploma

Activities and Societies: Played Double Bass in Orchestra, Concert Band and Wind Ensemble Marine Corps JROTC Cadet 2nd Lieutenant Armory.