Erin Kumar Email & Phone Number

San Francisco, Ca, Us

San Francisco

As a founding member of Ironclad's Scaled Success team, I played a key role in driving customer adoption and health at scale. From spearheading the one-to-many webinar program and developing impactful playbooks to collaborating on strategic cross-functional initiatives like Ironclad's What’s New webinar, Scaled Success Consults, and Premier Success partnerships, my contributions have been broad and impactful.

San Francisco Bay Area

San Francisco Bay Area

• Managed largest book of business on a team of six CSM’s• Book of business including Unicorns startups (Trip Actions, Asana, Thumbtack) as well as publicly traded companies (Snap Inc., Shopify, Pure Storage)• Own the Customer Success Process from contract sign, implementation, account management, and re-engagement• Drive change management across recruiting organizations• Initiate and run Business Reviews

San Francisco

MuleSoft was Acquired by Salesforce• One of 4 members (on a 47 person team) to be selected for Associate Sourcing Recruiter Program Rollout in August 2018• VTO committee lead, responsible for planning and executing 10+ volunteering opportunities for the team to contribute to EVP’s goal of 35-hours of community services per employee• Consistently high Recruiter partnership feedback

San Francisco Bay Area

• Scheduled the highest volume of interviews on the Recruiting Coordinator team Q1 2018.• Candidate feedback: 95% positive feedback from candidate feedback survey (Global average 90%).• Hiring Manager feedback: 90% positive feedback from hiring managers (Global average 88%).• Received a peer nominated award for a consistently positive attitude and always working tirelessly.

San Francisco Bay Area

I was the lead organizer of monthly Meetups for 1,500 San Francisco and Bay Area based microservices aficionados!

San Francisco Bay Area

During the time that I ran event marketing programs, ROI increased by 220%. I reduced the digital marketing spend by 60% for SEM, display, retargeting and account based campaigns while maintaining identical results and reduced content syndication spends by 52% per lead while increasing leads by 73%.

San Francisco Bay Area

Event Management, Ad Operations and Website SupportApcera is disrupting the world of IT with the world’s first operating system for the Hybrid Cloud. With policy and governance built in at the core, the Apcera Hybrid Cloud OS lets IT teams and developers alike safely and easily develop, deploy, orchestrate and govern any imaginable workload — apps, services, Docker containers, operating systems — either on premise or in any cloud, public or private, all in a friction-free and trusted fashion. Companies of all sizes benefit from Apcera, with orders of magnitude increases in security, freedom and speed.Based in downtown SF and led by CEO Derek Collison, Apcera was initially funded by Andreessen Horowitz, Kleiner Perkins, and True Ventures among others, and recently received a very deep, nine-figure (USD) strategic investment from Ericsson, the global technology, cloud and mobile giant headquartered in Sweden.

Boise, Idaho Area

San Francisco Bay Area

I spent the summer planning various employee events: anniversary dinner, happy hours, Meetups, and culture events. I maintained daily operations of the office and used my HR experience to hire a new office assistant upon my departure back to school

Bachelor Of Business Administration (B.B.A.), Human Resource Management & General Business

Education record

International Business