•Trained and onboarded 7 new employees in customer service best practices, store operations, and point-of-sale systems, fostering a collaborative and knowledgeable team environment.•Utilized advanced communication skills to understand and fulfill customer needs, providing personalized recommendations and resolving issues to enhance the shopping experience.•Coordinated online and inter-store merchandise transfers to maintain optimal stock levels and ensure timely replenishment in response to customer demand.•Analyzed sales data and customer feedback to identify trends and opportunities for improving product offerings and store performance.

•Generated weekly sales reports and identified key metrics, such as top-performing items, slow-moving products, and any discrepancies in the sales data.•Assisted with daily merchandising tasks by drafting purchase orders, providing tracking updates to vendors, and collaborating with assistant buyers on sample management and organization to optimize overall business operations.•Supported e-commerce production by preparing products for photoshoots, creating item descriptions and optimizing site layout based on key marketing initiatives.

• Scheduled patients accordingly based on medical procedure needs and requirements.• Gained computer software recordkeeping experience through converting patient files from hard copy to electronic records in searchable format.• Acquired practical experience in day-to-day small business operations.• Supported surgical coordinators in all phases of ambulatory patient procedures and protocols.