Erin M. Lambert, Ms Email & Phone Number

Arlington, Virginia, United States

Spearhead the requirements gathering process by conducting stakeholder interviews, workshops, and surveys to elicit and document user needs, preferences, and functional requirements for the budget lifecycle spending dashboard. Play a key role in defining and prioritizing project requirements, translating business needs into clear, actionable.

Fulton, Maryland, United States

• Completed the redesigning of the Risk Analyst training process that resulted in streamlined new employee onboarding and an average on time task completion rate of 93%.
• Authored surveys & assessments to be administered to Risk Analyst new hires that improved learning retention and decreased common errors by 22%.
• Promoted to Lead Risk Analyst after taking on additional responsibilities, supporting teammates’ success, and outperforming in Key Performance Indicators.
• Built data visualizations in Excel to demonstrate spending & payment patterns, providing projections of future threats & dangers on extended credit loans.
• Achieved profit growth of +$9M as part of the purchase processing team through actively conducting data mining for loan transactions to improve risk management & prevent fraud.
• Analyzed client data using Excel & LendingSpace by computing, consolidating, recording, and coding data to create usable reports according to specifications.

Fulton, Maryland, United States

Richmond, Virginia, United States

• Developed rigorous analytic deliverables to collect data that interprets quantitative data including analysis of market conditions– (i.e., reports, tools, briefings, data analysis, strategic approaches).
• Exercise due diligence via a thorough review and analysis of client’s financial matters and industry developments.
• Lead market strategy meetings and proposal review meetings with Mass Mutual team members.
• Coordinated project milestones, timelines, plans, budgets, & monitored program data progress reports to assess efficiency.
• Built strong relationships with clients and provided them with advisory services and financial education resources.
• Cultivated partnerships with key stakeholders through exceptional client service, served as primary point of contact for client communications.

Fredericksburg, VA

• Created graphs & flow charts based on data algorithm to help counselors identify strategies to strive towards a better understanding of mental illnesses & expand access to treatment.
• Improved client discharge rates by 25% over 9 months by delivering quality intervention strategies based on qualitative data analysis.
• Coordinated project milestones, timelines, plans, budgets, & monitored program data progress reports to assess efficiency or services.
• Facilitated internal training to build in-house expertise, program awareness, & staffing confidence.

Fairfax, VA

• 67% decrease of relapse behaviors through the creation of monthly graphs utilizing queries through data mining protocols, methods, & best practices to assure progress.
• Observed & recorded client behavior & responses to the Behavior Intervention Plan (BIP) to bring actionable results for future trends & projections of client behavior.
• Managed data tracking: including partial interval recording, learn units, antecedent behavior-consequence, & daily session notes/graphical reports, indicating the progress & success of BIPs.

Master’S Degree, Industrial And Organizational Psychology

Consulting and management strategies for achieving personal, group and organizational goals Social and organizational methods and.

Bachelor’S Degree, Psychology

Activities and Societies: Psi Chi Organization