•Served as the 129th Medical Company-Planning, Operations, Intelligence, Security, and Training Officer.•Organized the medical service and support department in accordance with military doctrine•Developed & revised a system of staff communication and Medical readiness, treatment and evacuations policies to command staff.•Consistently complied with applicable laws and regulations and ensured facility adhered to HIPPA regulations and Uniform Code of Military Justice articles.•Maintains accountability of 12 tracked military vehicles, all missioned-essential medical equipment, at an estimated dollar value of $3,000,000.•Supervised Treatment platoon, 40 healthcare professionals and medical specialists to provide medical readiness to over 4500soldiers

•Oriented and trained new staff on proper procedures and policies.• Prepared patients for X-rays, suture removal and dressing changes.•Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.•Maintained detailed records of test results by entering data and meaningful use.•Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.•Successfully scheduled over 80 calls daily and patient appointments and placed reminder calls to ensure exceptional customer experience.•Coordinated front office duties, including customer service, patient scheduling, and billing.

• Gathered, arranged and collected research data.•Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.•Helped team meet regulatory requirements by coordinating documentation and filings.•Leveraged highly effective communication and active listening skills to work effectively scientists of diverse backgrounds and accomplish common research goals.•Completed over 1200 tests on a specific demographic area of research participants, recorded findings reported them to supervisors.

•Supervised, assembled, and repaired mobile communications equipment that improved staff productivity and efficiency of communication by 80%.•Responsible for tracking and scheduling quality training for 100 groups up to 25 personnel.•Oversaw all user accounts, assigned security rights, and provided desktop support•Accountable for over 1 million dollars of government communications equipment•Dramatically improved the relationship between military and civilian personnel resulting in increased productivity and customer satisfaction•Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.