Direct Banking Representative
CurrentProcessed a variety of transactions accurately and efficiently by adhering to bank policies; balances transactions and cash at the end of the day as well as participated in branch settlement.Strived to make all customers feel welcome by handling customer requests competently and in a timely manner while maintaining customer confidentiality in addition to showing appreciation for customers’ business by thanking them and using appropriate salutations.Maintained updated knowledge of bank’s products and services.Processed account openings, closing, and other forms of account maintenance including debit cards, internet banking, and telephone banking over the phone.