Erin Nutt Email & Phone Number

Portland, Oregon, United States

Woodland Hills, California

Work From Home

Lancaster, Ca

Expert in providing legendary service to members through a variety of services offered by Automobile Club including:• Department of Motor Vehicle (DMV) services – Strong compliance with state mandated procedures regarding vehicle registration, disabled person placards and license plates issuance is required.• Provide vacation referrals to our travel agents• Provide auto, home, watercraft, umbrella and life insurance referrals to our insurance agents• Perform Notarial acts

Lancaster, Ca

Facilitated customer service and sales training courses for new hires and incumbent employees. Provided in-classroom and on-the-job continuous mentorship to ensure compliance with company policies and procedures. Constructed and collected survey data from the Deluxe Learning Management System and SurveyMonkey.com resources that aided in the progression and success of the Sales Competency & Training team. This data collection strengthened future training course and curriculum and enhanced company policy and procedures. Delivered extended learning courses for incumbent associates to reinforce and enhance their daily job tasks. These courses included:• Customer service focus• Sales technique• Change Management• Team building• Microsoft Office toolsLiaison for new hires and Human Resources department for health benefits, 401k benefits and compliance training.

Lancaster, Ca

Provided exceptional customer service skills to key client financial institutions that included handling escalated situations and placing small business service supply orders.

Bachelor Of Arts (B.A.), Liberal Arts And Sciences/Liberal Studies, Dean'S List - Spring 2010, Spring 2012, Fall 2012

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies