Erin O'Rear Seago Email & Phone Number

Charlotte, North Carolina Area

•Managed multiple projects supporting bottler and retailers to improve operating efficiencies within the Order-to- Delivery process.•Influenced strategies of national sales teams and e-comm customers which enabled process improvements at multiple steps within the supply chain. Reduced bottlenecks and costs while improving order/delivery accuracy and cases per stop.•Partnered with local and national sales leadership, front-line operations teams, and customers to build and execute improvement initiatives. Educated constituents on implementation of new processes and results.•Led enhancements in front-line Sales Force Automation which reduced execution time by 2+ weeks while improving in-stock position by 20%+ across key retailer initiatives including Walmart, CVS, and Dollar General.•Ensured successful launch of pilot program for Walmart.com through leadership and effective troubleshooting.•Implemented new EDI programs and operations processes for 15+ retailers including Lidl, Food Lion, 7Eleven. Coordinated local and national functional areas to optimize execution.•Collaborated with groups across Coke system to lead development and testing to improve CONA proprietary national ordering system software for field sales team.

Charlotte, North Carolina Area

•Represented field operations team as Business Lead on cross-functional projects and Subject Matter Expert supporting internal groups to include Product Supply, Sales, Marketing, Customer Care Center, and IT.•Led internal team to reduce cost to serve and improve operating efficiencies through constituent education and training, improved reporting, and special projects.•Developed monthly reporting and KPI review for sales and retail partner leadership to consider value of distribution services and the operating cost impact of varying service level standard expectations.•Collaborated frequently with field, sales, and customer teams to build action plans and determine measures of success and used data analysis to monitor results. Communicated consistently to constituents to inform on progress to goals and financial impact.•Aligned with VPs on collaborative business planning to support broad retailer partnerships across Coke system.

Roanoke, Virginia Area

•Managed performance for sales, delivery, and merchandising teams within 2-state, 14 branch territory.•Exceeded established goals in every distribution KPI in Virginias Region to include cost per case, drop size, and percent delivered.•Represented field operations in development and testing of new front-line sales software and trained acquired organization employees within new territories.•Formulated and executed comprehensive training programs on front-line sales ordering software and strategy for 200+ employees in 15 new sales branches.•Supported company-wide field operations group as Subject Matter Expert in Presell order tools and processes including related software and hardware.•Established best practices in data evaluation and processes that were adopted as standards across company.

Roanoke, Virginia Area

Led vending and on-premise delivery teams while overseeing cash-related accountabilities for multiple union and non-union locations. Directly managed 12+ Supervisors, 40+ Delivery Routes, and 4 Cashiers across Virginias Region. Utilized analytics, ride-withs, and market audits to identify performance and process opportunities. Established consistent communication and coaching methods for both direct and indirect reports to improve process accuracy, consistency, and accountability.

Roanoke, Virginia Area

Led front-line sales teams supporting ordering and in-store execution for convenience, drug, and discount stores within 2 branch territory. Supervised 3 District Sales Managers,12 Presell Account Managers, 2 Branch Administrative Assistants. Developed and sold Collective Marketing Agreements and price plans for local chain convenience and local grocery accounts to drive in-store execution. Collaborated with cross-functional teams to evaluate and improve order-to-delivery processes, driving improvements in in-stock availability and speed-to-market.

Dublin And Roanoke, Virginia

Responsible for day-to-day operations and P&L performance related to sales, delivery and warehousing functions within sales branch and associated distribution territory. Primary manager and key decision maker in staffing, marketing, and customer relations. Over-delivered Adjusted Operating Income vs. budget year after year.

Roanoke, Virginia Area

Worked with management teams in 9 branch territory to establish goals, build action plans, monitor results, and provide post-analysis on various sales and marketing initiatives. Utilized data to influence future execution strategies. Primary trainer on Margin Minder software and Dimensions of Professional Selling program for front-line managers.

Mba, Business, Executive Leadership

Bs, Marketing Management

Bachelor'S Degree, Horticulture, 3.75

Enrolled part-time in Horticulture undergraduate degree program. More than 50% of required course hours completed.