Erin Pinger Email & Phone Number

Cincinnati, Ohio, US

Cincinnati, Ohio, US

• Continually improving the internal and external customer experience by designing an integrated operating system that reduces waste, improves data integrity, and meets the needs of downstream reporting partners.
• Collaborate with business and technical partners during design sessions to create and refine user stories.
• Contribute to the development, testing, and support of nCino implementation using Agile methodology and Six Sigma principles.
• Adept at asking questions that foster a collaborative, problem solving team environment.
• Develop and leverage strong working relationships with line of business subject matter experts.
• Effectively communicate complex information in simple terms to internal customers and executives

Cincinnati, Ohio, US

• Understand new product policies and procedures to deliver appropriate technology solutions
• Collaborate with business and technical partners to finalize requirements, test, and support implementation of a new small business application using Waterfall methodology
• Develop and leverage strong working relationships with stakeholders to sustain positive project momentum
• Willing to challenge the status quo when clear benefits to the bank and/or customers are recognized
• Effectively communicate complex information in simple terms to both end users and executives
• Provide coaching and assistance to new Business Analyst team members and project team members

Cincinnati, Ohio, US

• Manage a commercial loan portfolio with over 250 loans from five different markets
• Collect and analyze borrower and guarantor financial information
• Underwrite loans for renewals and reviews and present loan recommendations to management
• Continually monitor portfolio for delinquent real estate tax and/or loan payments
• Provide timely responses to borrower requests-Promoted in September 2011 from Credit Analyst I to Credit Analyst II.-Nominated and awarded the title of Officer at Fifth Third Bank effective August 17, 2012.-Promoted in.

US

• Analyzed a range of real estate post-closing transactions, (assumptions, easements, leases, partial releases, additional collateral, changes in property management, secondary financing, escrow releases and construction.
• Negotiated and drafted modifications of loan documents, escrow and subordination agreements
• Recommended procedures to improve data integrity
• Communicated with department staff to effectively manage portfolio risk
• Audited correspondent reports to ensure quality loan servicing
• Normalized operating statements to update individual property values and identify risk

US

• Negotiated loan structure, pricing, and applications
• Underwrote commercial mortgage loans for both general account and CMBS platforms
• Developed and manage relationships with correspondents and attorneys
• Maintained accurate electronic loan information
• Prepared loan recommendations for the Mortgage Approval Committee
• Communicated with internal and external clients to manage expectations

Columbus, Ohio, US