- Set and oversee the execution of the overall people strategy internally at Missionwell and externally for our HR-Department-level clients. - Utilize HR Expertise to drive top performance, recruit top talent, invest in leadership development, improve employee engagement, maximize retention, build a competitive compensation package, set strategic succession planning and more.- Employ business acumen to operate and measure success, and communicate in the language that other leaders speak. - Apply emotional intelligence, curiosity, flexibility, and teamwork to various HR and executive leadership scenarios to adapt, communicate, resolve conflict, and build relationships.- Lead with strategic thinking and quick problem-solving skills to drive results.- Serve as an ambassador for Missionwell by presenting workshops at conferences and networking to facilitate business referrals.- Provide expert HR-Executive consulting services in organization development, leadership coaching, policy writing & administration, performance management, succession planning and more. - Maintain the P&L for all HR outsourced services/consulting and manage staffing for contracted services.

Head of the HR Department, leading a team of HR and payroll staff to serve Missionwell and our outsourced business partners that include non-profits, churches, and ministries.-Advise boards and management on legal compliance, ensuring adherence to employment laws.-Design and conduct supervisor and employee training programs on strengths-based team performance, communication skills, conflict resolution, performance management, SMART-goal implementation, and leadership development. -Set and execute HR strategy for non‐profit organization partners, ensuring quality, accurate, and timely deliverables, and consulting with clients. Deliverables include payroll operations, employee relations, handbook and policy establishment, compensation benchmarking, benefits renewal, labor compliance, recruitment, onboarding and offboarding, and implementing HR best practices. -Lead a team of HR professionals providing mentorships, guidance, and fostering a collaborative work environment while maintaining profitability from HR services.

-Fostered a culture of communication through virtual learning circles, workshops, cross-departmental collaboration groups, monthly staff meetings and newsletters, virtual water-cooler connections, and by promoting the use of our internal communications portal. -Orient organizational culture to reflect TEAM’s core values.-Created and administered a performance evaluation process - from creating forms and training supervisors and staff, through disseminating files through a digital self-filing system, and supporting goal-setting and completion.-Led live training for staff and supervisors to meet IL-state sexual harassment training requirements using the material from illinois.gov.-Assist supervisors with writing and maintaining accurate and current job descriptions.-Mitigated hiring risks by improving the interview process and documentation to prevent EEOC discrimination claims. -Enlarged TEAM’s recruiting network and conducted initial interviews for all staff positions to boost the quality of the candidate pool. -Implemented an enhanced new-staff onboarding program to boost retention.-Implemented better systems for accurate employee timekeeping records and payroll process changes to meet FLSA, Equal Pay Act, and DOL regulations.-Stay current with governmental HR laws and regulations affecting TEAM and suggest policy and practice changes as needed.-Participated in staff development by assessing needs, evaluating in-house training resources, and tracking staff development efforts.-Out-processed employees including terminations and exit interviews, sharing feedback with management when appropriate.-Completed annual HR internal audits and rectified any deficiencies that came to light.

Ramped up the HR function of a business that employs 100 employees in 8 locations.

-Directed catering sales managers for seven entities of Harry Caray's Restaurant Group overseeing millions in catering and private dining sales.-Launched new business development initiatives simultaneously across multiple markets andmeasured results for improvement.-Partnered with Corporate Executive Chef to upgrade off-site catering menus to meet marketdemands and coordinated updates with marketing, sales, management and POS systems.

-Achieved 155% of sales goal in 2014 and 150% of 2013 goal.-Built 600+ new relationships annually by building my pipeline through association memberships, media, expos, office visits, and other sales-building activities.-Maximized CRM capabilities resulting in superior customer service, sales opportunities and heighten position in negotiations.-Created additional income segments by crafting local pairing dinner events that sold out. From menu creation & collateral approval to selling tickets, executing the event as the hostess, and follow-up after the event, I took the lead and earned the results generated by these new events. Hosted 16 pairings events in 2014. -Used analytical skills to quote minimums and negotiate contract terms to increase profits year after year.

Provide the utmost hospitality to Ruth's Chris Steak House customers by catering to their every need in the planning and executing of their social or corporate events within our restaurant or in catering to our guests' home or office.Act as the intermediary between the Northbrook community and Ruth's Chris Steak House. Responsible for all marketing and sales efforts at the local level.