Erin Brown, M.Ed., Ncc, Lmhca Email & Phone Number

Mishawaka, In, Us

South Bend, Indiana, United States

Oversee the Indiana University South Bend Titan Success Center, a one-stop shop providing wraparound services for students with academic, financial, and well-being challenges. Supervise six full-time professional staff, one hourly staff, and 7 part-time student professionals, including 21st Century Scholars Coordinator. Oversee 21st Century Scholars outreach and programming at IU South Bend. Collect data and plan caseloads, outreach, intervention, programming, and events for the University's most under-served students, from pre-admission through graduation. Monitor students' progress and collaborate with students, faculty, staff, and community resources to assist in development of action plans for academic success. Create and implement training manuals, materials, modules, and videos for department, including use of IU technology and acclimation to departmental culture. Assist Enrollment Management and Student Services to create training materials for non-advisory staff to learn and use IU systems. Coordinate customer services for all Bursar inquiries and appeals at IU South Bend. Assist in planning, execution, and scaling of Guided Pathways Academy, which includes courses for students entering the University with a high school GPA of 2.49 and below. Assist in development and implementation of summer bridge program for 21st Century Scholars. Coordinate departmental marketing, IU Money Smarts financial literacy program at IU South Bend. Maintain departmental assessment and reporting to Associate Vice Chancellor of Enrollment Management. Create and maintain departmental Business Continuity Plan. Serve on Strategic Enrollment Management Committee, Emergency Relief Fund Committee, Title IX Committee, Campus Directions Subcommittee, 21st Century Scholars Community Coalition, Online Orientation Taskforce, Student Welfare and Services Restart Working Group, Parent and Family Involvement Task Force, and Bursar Appeals Committee.

South Bend, Indiana

Oversaw Titan Success Center with a staff of 5 full-time professionals, a Master of Social Work intern, and 2-11 student part-time professionals. Collected data and planned outreach, intervention, programming, and events for the University's most under-served students, from admission through graduation. Created and implemented training manuals, materials, modules, and videos for department staff, to include use of IU technology and acclimation to departmental culture. Assisted Enrollment Management and Student Services to create training materials for non-advisory staff to learn to use IU software. Coordinated departmental marketing. Coordinated IU MoneySmarts financial literacy program at IU South Bend campus. Assisted in creation, planning and execution of Guided Pathways Academy, which includes courses for students entering the University with a high school GPA of 2.49 and below. Created and maintained departmental Business Continuity Plan. Provided timely wraparound services related to students' academic, financial, and social needs. Monitored students' progress and collaborate with students, faculty, and staff to develop action plans for academic success. Responsible for departmental assessment and reporting to Associate Vice Chancellor of Enrollment Management. Connected students to campus and community resources. Maintained confidential student records, adhering to FERPA guidelines. Served on Strategic Enrollment Management Committee, Emergency Relief Fund Committee, Title IX Committee, Campus Directions Subcommittee, 21st Century Scholars Community Coalition, Online Orientation Taskforce, Student Welfare and Services Restart Working Group

South Bend, Indiana Area

Helped to lead and manage a staff of two Academic Success Coaches, an Administrative Assistant, and ten Titan Success Ambassadors who are also students. Assisted in creating outreach plans, programming and planning initiatives laid out by our Executive Director, under the purview of the Executive Vice Chancellor if Academic Affairs.

South Bend, Indiana Area

Working in the Titan Success Center at IU South Bend, I advised and supported students from orientation to graduation. Duties included advising students during registration periods, connecting students to campus and community resources, and acting as an advocate and bridge between students and instructors. Planned and organize events and programs for students throughout the year.

Marshall Intermediate Center

In this position, I planned and taught two-four lessons in three 90-minute blocks daily, as well as planed for and taught one 30-minute ISTEP remediation class daily. An ongoing priority was creating a safe learning environment for all students in my classroom and in the building by being a constant presence and creating strong community expectations. I interacted with students individually and in large and small groups throughout the day, and worked closely with team members and staff to discern data, plan curriculum, and ensure student success. Further, I supported students in their extra-curricular activities by attending sporting events, concerts, shows, etc. I also worked as the LeadND supervisor (2012-2013), the yearbook supervisor (2013-2014), and as a member of social committee.

Notre Dame, Indiana

During this summer position, I was responsible for creating a curriculum for reading and writing ISTEP remediation for incoming 8th grade students. I also created pre- and post-tests to determine student growth in reading and writing skills at the end of the three-week program. I worked closely with my partner math teacher and TRiO counselors to ensure student success and growth.

Notre Dame, Indiana

During this summer position, I was tasked with creating a curriculum to ready incoming 11th and 12th grade students for the SAT. I also created pre- and post-tests to determine student growth in reading, writing, and problem-solving skills during the program and worked closely with Talent Search counselors to ensure student success.

South Bend, Indiana Area

Responsibilities included following the absent teacher's lesson plans and schedule and ensuring student safety throughout the day.

Throughout my time at the Century Center, I assisted in preparation of events, ensured guest and event patron safety and satisfaction, and worked closely with events managers to prepare and complete events such as weddings, concerts, dances, and meetings.

South Bend, Indiana Area

As a campus tour guide, I gave campus tours to perspective students and their families, answered questions about campus and the university experience, and prepared mailings and informational packets to be mailed to perspective students.

South Bend, Indiana Area

During summers, I worked as an Orientation Leader. In this role, I gave incoming students and their families tours of campus, answered questions regarding the campus and university experience, and followed up with students via electronic mail after each orientation.

At this position, I assisted school staff and students in the technology lab, troubleshot to ensure staff and student success with technology, and assisted staff to supplement classroom presentations using technology.

As an administrative assistant at this fast-paced production company, I completed general office duties, kept track of plant employee attendance, assisted with payroll, assisted with shipping arrangements, prepared and shipped samples, and assisted with monthly accrual.

During my time as an administrative assistant for this clinical and forensic psychologist, I completed general office duties, assisted with patient scheduling, assisted with billing, and transcribed case notes.

Master’S Degree, Mental Health Counseling/Counselor, 3.985

Bachelor Of Science, Secondary Education; English, 3.586

Activities and Societies: Peer Mentor for P250 Educational Psychology and U100 Threshold Seminar classes Orientation Leader Admissions.

Psychology

Psychology