Erin Couture Email & Phone Number

New York, New York, United States

As Operations Manager for Teacher Preparation, spearheaded the development of streamlined systems to optimize the training process for NYC Teaching Academy cohorts, aligning them with program and strategic objectives aimed at enhancing diversity and recruitment goals for NYC Public Schools. Crafted registration and attendance forms for 300+ seasonal staff across 50+ school partners, ensuring efficient coordination and support during evening trainings, bolstered by technical assistance. Coordinated with partnership universities, such as CUNY and Fordham, guaranteeing seamless transmission of transcripts and assignments for student education components. Implemented an efficient placement process for program participants in NYC Public Schools, optimizing commute times and accommodations through Access and Google forms, while serving as the primary resource for system-related queries and access to training materials via SORA e-book service. Initiated and orchestrated a novel stipend distribution system with a $2 million budget per season, ensuring prompt and confidential pay disbursement to all participants. Presented comprehensive proposals to senior decision-makers, outlining multiple options and timelines with cost estimates for review and approval. Additionally, facilitated NY State reporting obligations through the TEACH system, ensuring compliance with mandated training certifications such as Mandated Reporter & SAVE.

Greater New York City Area

Supported 272 charter schools in New York City, catering to over 140,000 students, including 24,000 students with Individualized Education Plans (IEPs), as a pivotal point of contact. Streamlined communication and outreach efforts to charter schools and their communities to foster effective engagement and collaboration. Efficiently managed the allocation and disbursement of bimonthly funds totaling $600 million per pupil and $10.3 million in NYSTL funding, ensuring timely delivery to schools. Facilitated data collection from DOE systems, conducting basic data analysis on charter school demographics, enrollment, retention, and operational insights crucial for informed decision-making. Delivered bimonthly Special Education training presentations and co-facilitated training sessions for charter school staff, complemented by follow-up communications to disseminate pertinent information and guidance. Implemented and maintained internal team systems for project timelines using ClickUp, alongside centralized Google docs to track internal and external documentation efficiently. Led the oversight of special education protocols and procedures, ensuring compliance with NY State and Federal guidelines, to guarantee the provision of appropriate and effective programs and services for students with disabilities across Charter Schools.

Greater New York City Area

Led data collection process of the annual Conflict of Interest Board filings for approximately 1300 Department of Education employees, overseeing the process from start to finish. Trained COIB team, of 2 members, on data collection methodologies and empowered them to independently manage the survey process. Utilized SAS and SQL to extract and compile data, generating comprehensive reports containing pertinent pedagogical information for both internal and external stakeholders, such as teacher retention rates and principal attrition trends. Implemented efficiency enhancements resulting in a significant reduction in response times, decreasing turnaround times by over 85%, from two weeks to approximately two days through systematic streamlining and automation of programs.

Greater New York City Area

Managed departmental and external relations for the Statistics Department in recruiting, course scheduling, and faculty assistance.Prepared informative, well-organized files of applicants to communicate relevant information to for the applicant review board. Conducted extensive citation analysis and tenure review preparation for all tenure eligible faculty within the Statistics department.Supported the development and creation of the Center for Business Analytics by coordinating large conferences such as “The Digital Future of Higher Education” with outside vendors.

Master'S Degree, Political Science And Government

Politics, American Government