Erin Baker Email & Phone Number

•Working in partnership with the Executive Director and the Board of Trustees, leads the development and implementation of MVHFH’s comprehensive strategies for fundraising, volunteer recruitment and retention, and marketing and communications.•Key member of the executive leadership team, that manages a dynamic team of resource development managers and engagement professionals who are responsible for the execution of departmental strategies.•Responsible for developing fundraising… Show more •Working in partnership with the Executive Director and the Board of Trustees, leads the development and implementation of MVHFH’s comprehensive strategies for fundraising, volunteer recruitment and retention, and marketing and communications.•Key member of the executive leadership team, that manages a dynamic team of resource development managers and engagement professionals who are responsible for the execution of departmental strategies.•Responsible for developing fundraising strategies that support both a multi-year strategic plan and the annual fundraising financial targets of $3.5 Million+ to support the operating budget. Plan, organize, direct, and evaluate all fundraising activities that meet these short- and long-range fundraising goals and objectives.•Responsible for the development of innovative grant, corporate, individual, and in-kind giving programs. Supervise, develop, and lead managers responsible for the execution of these programs.•Create, cultivate, and maintain select important relationships with high target donors, including identification, strategy development, solicitation, data tracking, and stewardship.•Oversee the creation and implementation of a volunteer program that recruits and retains 2,000 volunteers annually. Supervise, develop, and lead the Volunteer Manager who is responsible for the execution of these programs.•Oversee the creation and implementation of the marketing and communications plan. Supervise, develop, and lead the Marketing and Communications Manager in the execution of plans that supports public relations and public outreach including, but not limited to, design and production of annual report, newsletters, brochures, appeals, press as well as all print and social media promotions and signage at all key affiliate activities. Show less

Coaching & Leadership Development:-Provides one-on-one and group coaching to leaders and teams to enhance leadership skills, performance, and organizational impact.-Designs and delivers leadership development programs tailored to the needs of non-profit and public library leaders.Strategic Planning:-Facilitates strategic planning processes, including stakeholder engagement, visioning, goal setting, and action planning.-Supports organizations in implementing strategic plans… Show more Coaching & Leadership Development:-Provides one-on-one and group coaching to leaders and teams to enhance leadership skills, performance, and organizational impact.-Designs and delivers leadership development programs tailored to the needs of non-profit and public library leaders.Strategic Planning:-Facilitates strategic planning processes, including stakeholder engagement, visioning, goal setting, and action planning.-Supports organizations in implementing strategic plans with a focus on sustainability and measurable outcomes.Diversity, Equity, Access, and Inclusion (DEAI):-Develops and implements DEI strategies and initiatives to foster inclusive and equitable organizational cultures.-Conduct DEI assessments and provides training on cultural competence, bias awareness, and inclusive leadership.Marketing & Public Relations:-Assists clients in developing marketing and public relations strategies that align with their mission and amplify their impact.-Guides organizations in crafting compelling narratives, branding, and communication plans to engage stakeholders and the community.Driving Culture Change:-Partners with organizations to identify and address cultural challenges, and develop strategies for fostering positive and sustainable culture change.-Leads workshops and training sessions on topics related to change management, team dynamics, and organizational resilience.Community Development & Engagement:-Supports non-profits and public libraries in building strong community relationships and enhancing their outreach efforts.-Designs and facilitates community engagement initiatives, including forums, focus groups, and partnerships.Event Management:-Plans and executes events, such as training sessions, conferences, and community gatherings, that advance clients' objectives and foster stakeholder engagement.-Provides logistical support and ensure successful event delivery, including pre- and post-event evaluations. Show less

Toledo, Ohio Metropolitan Area

•Researches diversity and inclusion (D&I) best practices, inclusion tools, and resources for organizational implementation•Leads the organization in creating an equity, diversity, and inclusion (EDI) plan that includes benchmarks, timelines, and specific action steps•Takes a leadership role in mentoring and coaching members of the executive leadership team, managers, and staff•Directly manages projects and employee work groups to accomplish EDI outcomes•Partners with the… Show more •Researches diversity and inclusion (D&I) best practices, inclusion tools, and resources for organizational implementation•Leads the organization in creating an equity, diversity, and inclusion (EDI) plan that includes benchmarks, timelines, and specific action steps•Takes a leadership role in mentoring and coaching members of the executive leadership team, managers, and staff•Directly manages projects and employee work groups to accomplish EDI outcomes•Partners with the Library’s Human Resources (HR) team to serve as EDI expert providing consultative services and guidance•Provides recommendations and support to the HR team to ensure D&I is embedded in HR processes such as recruitment, hiring, and employee relations, and provides resources to drive change•Partners with the HR department’s Training Coordinator to design and deliver learning and development opportunities across the organization•Helps create a foundation of shared knowledge and understanding that fosters a culture and mindset that aligns with our strategic priority of Inclusion and Belonging and supports specific equity and diversity outcomes as defined in a system-wide EDI plan•Works in partnership with Training Coordinator to schedule training and activities and generally fosters a safe and welcoming learning environment•Identifies opportunities for TLCPL to participate in community conversations and activities related to Library EDI priorities•Assists the HR team with establishing meaningful benchmarks, goals, and measures by which to assess EDI•Partners with Publics Services leadership team to ensure that library service models, partnerships, and outreach efforts are developed and assessed through an equity lens and meets the needs of our community•Partners with Youth Service Coordinator and Adult Service Coordinator ensure that library programming efforts are developed and assessed through an equity lens and meets the needs of our community Show less

Toledo, Ohio Area

•Plays integral role in the development and implementation of inclusion, diversity, equity and access goals, initiatives and strategic planning across the organization establishing shared best practices•Provides recommendations, guidance and support on inclusion, diversity, equity and access policies, programs and procedures related to staff and customers•Identifies, partners, and builds effective collaborations with internal and external partners •Provides leadership and… Show more •Plays integral role in the development and implementation of inclusion, diversity, equity and access goals, initiatives and strategic planning across the organization establishing shared best practices•Provides recommendations, guidance and support on inclusion, diversity, equity and access policies, programs and procedures related to staff and customers•Identifies, partners, and builds effective collaborations with internal and external partners •Provides leadership and coordination in the planning and implementation of various system wide HR programs and initiatives•Manages and administers training learning management system throughout the library•Identifies training and development needs for staff at all levels within the organization•Designs and delivers learning opportunities, curriculum tracks and customized training courses to on-board new hires as well as support and enhance staff•Develops and manages a leadership development program•Researches, evaluates, and interprets trends and emerging HR issues within the library•Develops reports, discussions, projections, and strategic recommendations in response•Assists in the management of all human resources activities and the formulation of policies related to human resources administration•Evaluates staff evaluations process and ensures leaders are developing and growing staff•Collaborates with workforce development department to build entry level talent pipelines•Collaborates with Marketing to build employer brand and recruitment strategies to attract diverse, highly qualified candidates•Coordinates and participates in the recruitment, selection, and on boarding of new employees•Ensures selection is aligned to organizational values and ensures compliance with applicable federal and state laws and requirements throughout the hiring process Show less

Toledo, Ohio Area

•Library Services – manage and maintain a strong and current collection, ensure cost effective, appropriate public programs, maintain high quality reference and reader’s advisory services, address current and future technology needs and uses•Staff and Property Management – direct daily activities, including personnel matters, reporting/statistics and training, and form goals and plans for the agency. Work closely with Facilities & Operations to maintain the physical… Show more •Library Services – manage and maintain a strong and current collection, ensure cost effective, appropriate public programs, maintain high quality reference and reader’s advisory services, address current and future technology needs and uses•Staff and Property Management – direct daily activities, including personnel matters, reporting/statistics and training, and form goals and plans for the agency. Work closely with Facilities & Operations to maintain the physical department•Leadership – set the service tone for the agency, foster teamwork and communication, guide new staff and builds consensus. Exemplify excellent public service and social skills.•Outreach – drive innovation and opportunities to further connect the community to programming, services and collections. Lead community engagement on topics of interest including; historical, cultural, and current events, through community discussion forums, programming, and other library services.•Professionalism – maintain current knowledge of profession and apply awareness to agency work. Maintain active membership in professional organizations, actively participate in committee work, and collaborate effectively with other Library agencies and administrators. Represent the Library in a positive, professional manner. Drive continuous improvement in accordance with industry trends/best practices. Show less

Toledo, Ohio Area

•Serve as part of the Office of Recreational Services Leadership Team•Direct supervision of full-time Business Service Officer and Guest Services Clerk•Responsible for all marketing/promotion, sponsorship and fundraising development•Responsible for developing the marketing plan•Responsible for securing all sponsorships opportunities for the department•Direct supervision of Graduate Assistant of Marketing•Hire, train, supervise, schedule discipline all Marketing student… Show more •Serve as part of the Office of Recreational Services Leadership Team•Direct supervision of full-time Business Service Officer and Guest Services Clerk•Responsible for all marketing/promotion, sponsorship and fundraising development•Responsible for developing the marketing plan•Responsible for securing all sponsorships opportunities for the department•Direct supervision of Graduate Assistant of Marketing•Hire, train, supervise, schedule discipline all Marketing student employees•Responsible for development of fundraising opportunities for the department working with internal and external groups, businesses, alumni and individual donors•Management and leadership of the Business and Marketing area of the department•Assist with the management of the budget for the marketing and business services area•Prepares the Business and Marketing Area Annual Report•Process and follow up on all Marketing and Guest Services Specialist area student employee complaints and grievances•Maintain weekly or bi-weekly meetings with direct reports (Graduate Assistant Personnel)•Assist with the development of the Department’s Annual Report•Assist with determining all departments rental, membership, pro shop, sponsorship and special event registration cost•Responsible for the management of the pro shop inventory and orders•Responsible for management of all Department’s Facilities Membership intake processes•Direct Supervision of Graduate Assistant of Customer Service•Hire, train, supervise, schedule, discipline Customer Service Specialist Student Employees•Responsible for all Guest Service Processes including member communication and member database record keeping•Serve as Departments contact and lead expert for Computer Software Show less

Bowling Green, Ohio

•Conceptualize, establish and implement departmental image­ setting, marketing, communication, recruitment, retention, public relations and promotions goals, priorities and operational plans acting as the chief liaison to the offices of Admissions and Marketing and Communications •Engage and oversee the work of marketing firms/marketing consultants, market researchers, printers, graphic designers, web ­developers, photographers, and other services/vendors•Oversee and… Show more •Conceptualize, establish and implement departmental image­ setting, marketing, communication, recruitment, retention, public relations and promotions goals, priorities and operational plans acting as the chief liaison to the offices of Admissions and Marketing and Communications •Engage and oversee the work of marketing firms/marketing consultants, market researchers, printers, graphic designers, web ­developers, photographers, and other services/vendors•Oversee and collaborate on the development, production and editing of Residence Life publications and Residence Life sections/components of publications •Serve as web editor and develop strategic links to and from the Residence Life, Fraternity and Sorority Life, and Conference Programs websites•Present and oversee the production and editing, and determine use and distribution, of audiovisual materials and presentations•Oversee Residence Life's social media initiatives•Collaborate with the office of Marketing and Communication in providing information for public relations; draft responses and provide information to the University community, the media and the public•Garner student ideas, feedback, and assessment of marketing, communications, and recruitment initiatives, strategies and tactics•Lead, train, and provide direction for student workers and volunteers at events •Coordinate the development and use of displays and exhibits for marketing and promotional purposes, goods and services•Manage a large number of volunteers to maximize assistance and effectiveness with recruitment and retention activities, campus visits, tours, and special events•Initiate and coordinate distribution of publicity and provide assistance at University-wide events/activities•Develop, direct and provide in­ service information and public relations training to departmental staff•Develop, propose and manage the budget for the Residence Life Marketing, Communications, Recruitment and Promotions area Show less

Toledo, Ohio Area

•Design, manage, acquire, produce, compile and analyze data (statistical, research, student)•Produce quarterly program newsletters and annual academic year and summer program reports•Assist with the organization of the academic year (September-June) and summer (June-July) instruction including tutoring, classroom instruction and Saturday sessions•Supervise academic year (September-June) and summer (June-July) instructional staff•Coordinate pre and post testing for program… Show more •Design, manage, acquire, produce, compile and analyze data (statistical, research, student)•Produce quarterly program newsletters and annual academic year and summer program reports•Assist with the organization of the academic year (September-June) and summer (June-July) instruction including tutoring, classroom instruction and Saturday sessions•Supervise academic year (September-June) and summer (June-July) instructional staff•Coordinate pre and post testing for program participants•Recruit program participants•Plan annual National TRiO Week activities or events; ACT/SAT preparation•Provide academic advising and assistance to students•Plan college tours and visitations•Develop relationships with university departments, the Toledo community and Toledo Public school systems Show less

Toledo, Ohio Area

•Member of the Office of Residence Life Senior Leadership team •Plan, manage and develop marketing and communication plans for retention, recruitment and customer service•Manage all mass communications and brand management through various new and traditional media outlets (email, twitter, website, facebook, YouTube, e-newsletter, etc)•Implement and facilitate all recruitment efforts for prospective students and conference guests•Create and execute all presentations in relation… Show more •Member of the Office of Residence Life Senior Leadership team •Plan, manage and develop marketing and communication plans for retention, recruitment and customer service•Manage all mass communications and brand management through various new and traditional media outlets (email, twitter, website, facebook, YouTube, e-newsletter, etc)•Implement and facilitate all recruitment efforts for prospective students and conference guests•Create and execute all presentations in relation to parent/student orientations and admissions•Serve as a marketing chair to a committee of staff members and students•Act as a liaison to the Offices of Orientation, Admission and Alumni Relations•Serve as an Office of Residence Life representative in various division committees at the University of Toledo•Lead administrator of software upgrade from StarCom to StarRez housing database•Manage StarRez data entry and analysis, portal application configuration and residence hall process integration•Utilize data analysis and reporting through StarRez housing database for strategic planning Show less

Toledo, Ohio Area

•Supervised a clerical specialist and staff of house managers providing training, guidance, support, and direction•Mentored and supervised a graduate assistant, providing direction specifically in the areas of advising and desk supervision and monitoring their academic progress•Responded to crisis situations across campus during residence hall duty rotation and followed up with individual student concerns•Developed working relationships with the hall operations manager and custodial… Show more •Supervised a clerical specialist and staff of house managers providing training, guidance, support, and direction•Mentored and supervised a graduate assistant, providing direction specifically in the areas of advising and desk supervision and monitoring their academic progress•Responded to crisis situations across campus during residence hall duty rotation and followed up with individual student concerns•Developed working relationships with the hall operations manager and custodial staff; followed-up with house managers and advisors on facility-related concerns•Served as a member of the Village Policy Committee•Coordinated Village card access for alumni and non-resident members•Monitored student payroll, supplies, and programming budget•Maintained records of building occupancy, room changes, key inventory, and other administrative functions in conjunction with clerical and graduate assistant•Met, interacted with, and provided counsel for individual students throughout the Greek community•Responded to student behavior – supporting appropriate behavior and addressing inappropriate behavior through established department and university procedures as well as judical conduct system Show less

•Develop, manage and implement key marketing elements including advertising, media, public relations and direct marketing to support MORE Mentoring program goals•Provide strategic planning for brand management through various new and traditional media outlets (twitter, facebook, website, etc)•Manage and maximize partnerships with public and private institutions that have potential to substantially increase involvement in campaigns and overall effectiveness•Build strong… Show more •Develop, manage and implement key marketing elements including advertising, media, public relations and direct marketing to support MORE Mentoring program goals•Provide strategic planning for brand management through various new and traditional media outlets (twitter, facebook, website, etc)•Manage and maximize partnerships with public and private institutions that have potential to substantially increase involvement in campaigns and overall effectiveness•Build strong client-service orientation by growing meaningful relationships with potential mentors, community partners, and MORE Mentoring program staff•Collaborate with Program Director to create open lines of communication and feedback, referral reporting and evaluation•Identify targeted mentor recruitment opportunities such as volunteer fairs, networking events, expos and festivals•Inspire excitement, involvement and support from diverse constituent groups Show less

•Develop, track, and analyze procurement metrics•Responsible for providing input and data analysis on requisition and payment processes•Develop and track procurement KPI's/metrics including savings (EBIT & Cash), DPO, and inventories•Provide input and data analysis on spend categories, payment terms, payment method, OPEX, etc•Calculate OI Nat Gas exposure by analyzing customer hedging requirements and tracking hedge positions taken and impacts to OI•Complete price lock… Show more •Develop, track, and analyze procurement metrics•Responsible for providing input and data analysis on requisition and payment processes•Develop and track procurement KPI's/metrics including savings (EBIT & Cash), DPO, and inventories•Provide input and data analysis on spend categories, payment terms, payment method, OPEX, etc•Calculate OI Nat Gas exposure by analyzing customer hedging requirements and tracking hedge positions taken and impacts to OI•Complete price lock requests and prepare price lock summary by customer•Ensure availability of optimal reporting tools for management and user community to conduct analytical decision making•Apply policies and processes to ensure that all sourcing activities comply with company and regulatory directives•Provide expertise in processes and systems•Contribute to the development and implementation of enterprise wide procurement processes and systems Show less

•Jurisdictional administrator for west coast region products liability litigation•Provide research and development for global settlement valuations of $100,000 to $2.0 million+•Build and enhance financial models for effective allocation of litigation budgets•Develop Business Objects reports to quantify risk analysis for settlement forecasting •Department appointed indemnity and disposition tool tracking manager•Team member for national database pilot launch and web based… Show more •Jurisdictional administrator for west coast region products liability litigation•Provide research and development for global settlement valuations of $100,000 to $2.0 million+•Build and enhance financial models for effective allocation of litigation budgets•Develop Business Objects reports to quantify risk analysis for settlement forecasting •Department appointed indemnity and disposition tool tracking manager•Team member for national database pilot launch and web based development•Appointed lead trainer to travel nationally in order to implement global counsel database•Key participant in Lean Six Sigma litigation management project Show less

•Created letters, handbooks, and other publications to develop and update promotional literature about the program•Prepared and maintained policies, procedures, attendance, accounting, and records of program •Determined educational scope, program schedule and instructional methods for curriculum •Regularly convened with parents about educational activities as well as student behaviors•Monitored student progress and provided assistance in conflict resolution•Provided direct… Show more •Created letters, handbooks, and other publications to develop and update promotional literature about the program•Prepared and maintained policies, procedures, attendance, accounting, and records of program •Determined educational scope, program schedule and instructional methods for curriculum •Regularly convened with parents about educational activities as well as student behaviors•Monitored student progress and provided assistance in conflict resolution•Provided direct instruction and care to children Show less

•Functioned as liaison between client, attorney and Immigration and Naturalization Service (INS) and the Dept. of Labor (DOL) •Coordinated the daily schedule and duties of entire department•Maintained follow-up system for timely filing of extensions, petitions, and applications•Drafted and coordinated filing of applications and petitions with the INS and DOL•Drafted letters and affidavits supporting applications and petitions•Coordinated certification, translation, and… Show more •Functioned as liaison between client, attorney and Immigration and Naturalization Service (INS) and the Dept. of Labor (DOL) •Coordinated the daily schedule and duties of entire department•Maintained follow-up system for timely filing of extensions, petitions, and applications•Drafted and coordinated filing of applications and petitions with the INS and DOL•Drafted letters and affidavits supporting applications and petitions•Coordinated certification, translation, and evaluation of foreign documents Show less

Bachelor Of Arts - Ba, Communication And Media Studies

Master Of Business Administration (M.B.A.)