Erin Simmons, Ncidq, Cid, Asid, Leed Ap Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Glen Allen, Virginia, United States

Primary Client Champion for both active projects and potential clients in Corporate and Higher Education Markets. Responsible for growing client-base through RFP responses, development of partnerships with General Contractors and Architectural Firms, and participation of design association boards, events and conferences.

Glen Allen, Virginia, United States

Richmond, Virginia, United States

 Single point of contact and responsible for all aspects of assigned contract furniture projects, from inception of project to final close-out and invoicing. Provided clients with a consistent and clear path to meeting project goals, budget and timelines, which are often condensed. Planned, coordinated and oversaw all tasks including critical dates, client and third party interface, performance, quality, customer satisfaction, budget and project administration for each assigned project. This ensured and created a high client retention and referral rate along with a high-level of return and day-two projects. Managed four sub-contractor installation teams, Project Manager and Project Coordinator on a daily basis ensuring all projects for the Richmond location meet or exceed client expectations. During tenure, consistently provided clients with above average service and follow up as a result of a well trained and managed team. Assigned all projects to Operations Team while personally managing 20-30 projects of varying size and progress on a day-to-day basis, including onsite supervision. Developed team implementation process (internal process from sales / design initiation to project closeout) within first 3 months of hiring. Won multiple large projects by providing detailed schedules, timelines, competitive labor quotes and in-person presentations alongside team.

Glen Allen, Virginia, United States

 Lead design projects and conducted client-facing meetings. Provided conflict and problem solving resolutions which developed an outstanding level of trust with clients. Level of client retention and an increased level of referral business resulted from those positive and trusting relationships. Managed major company accounts such as VCU, VCU Health Systems, Altria / Philip Morris and multiple State and Local Government clients. Was the point person on multiple projects for each client during a concurrent time period, juggling and meeting all client expectations and deadlines. Delegated and instructed Junior designers with project tasks on a daily basis developing new talent and meeting deadlines. Reviewed and developed Junior Designers skills, including performing performance reviews on a quarterly basis. Upwardly provided Principal designers with project updates on a constant and in an accurate manner resulting in added responsibility and independence, thus freeing up business development time for Principals. Trained new hires on standards and protocols which created a studio environment that fostered creativity and interaction between Senior and Junior designers. Provided mentorship and hired interns which created a sought-after internship program where 15-20 students applied for a single summer internship position on an annual basis

Glen Allen, Virginia, United States

 Championed health, safety and welfare of project solutions insuring safe and functional environments for clients; always meeting code requirements. Provided clients with timely and accurate project status updates and fiscal / budgetary accountability to ensure ontime and on-budget projects. Project size varied from one office to multi-million dollar build outs and FF&E budgets. Projects remained on budget and on schedule. Managed, designed and implemented design projects for major Education and Municipal clients. This included multiple projects with restricted budgets and timelines which were met or bettered. Developed out-of-the box solutions to provide clients with the results they needed on often unrealistic and limited budgets. Steadily maintained 90-95% billable hours on a monthly basis, thus improving project profitability. Consistently the highest performing billable designer in studio.

Glen Allen, Virginia, United States

 Mastered CAD & 3D visualization programs to provide 2D and 3D drawings / renderings to present to clients for approval and project implementation. Documents included complicated construction documents used by General Contractors as well as detailed specifications for FF&E purchase. Accurate documents were always provided to meet internal and external deadlines. Created strong aesthetic, durable & on-budget design pallets and selections for all building finishes and furniture, fixtures & equipment. Worked independently and quickly to minimize billable design hours to enhance project profits. Performed on-site field verifications & surveys of client's locations or potential locations; often working on sites with strict security and safety protocols, which were always observed and surveys completed accurately. Developed and created a studio standard sketch-up manual providing instruction and guidance for all designers for the Sketch-Up program. Maintained and updated Studio CAD standards manual which provided an updated resource for all team members. Provided technical support to Studio for CAD and 3D visualization programs, lessening need and cost of outside support.