Erin Schrock Email & Phone Number

Omaha, Nebraska, United States

Beginning my first rotation in Logistics following my graduation from the University of Illinois in May 2025!

Davenport, Iowa, United States

Worked closely with Advertising and Operations teams to gain extensive understanding of distribution management and advertising practices. Assisted in distribution center operations and performing biannual inventory for on-hand product evaluation. Performed accuracy analysis on third party logistics provider to identify delivery hinderances and common causes of supply chain disruption. Contributed to photoshoot planning, coordination, and execution to produce images used in e-commerce marketing and physical marketing materials.

Champaign, Illinois, United States

Performed market research and leveraged available data to produce analysis on 30+ banks. Utilized root cause analysis to address customer concerns and formed data driven insights regarding customer experience. Developed understanding of customer satisfaction scores, Net Promoter Scores, and customer sentiment. Worked closely with Qualtrics and project management software to better understand consumer behavior and develop actionable steps for improved customer satisfaction and loyalty.

Arthur, Illinois, United States

Informed and clarified information for patients regarding prescriptions and insurance. Gained point-of-sale register skills and ensured satisfactory customer experiences throughout fulfillment and pick-up processes. Fielded phone calls to address customer needs, billed insurance, and ensured prescriptions were properly prepared, while yielding over 200 prescriptions daily.

Bachelor Of Science - Bs, Business, Senior

Activities and Societies: Orange Krush Executive Committee (Promotions Chair), Student Alumni Ambassadors, Gies Ambassadors & Phi Mu.

High School Diploma

Activities and Societies: Band (marching, concert and pep), Cheerleading, Student Council, Family Career and Community Leaders.