eCommunications & marketing solutions support, organizational communication processes & solutions

 Trained and facilitated web-based and in-classroom training events and experiencesincluding sales and marketing training, technical training, Microsoft Office training and newhire orientation. Provided ongoing database management and created regular reports to track training related statistics. Assisted with conducting training needs analyses and then created, tested, rolled out and evaluated new courses.  Served as a primary trainer and subject matter expert… Show more  Trained and facilitated web-based and in-classroom training events and experiencesincluding sales and marketing training, technical training, Microsoft Office training and newhire orientation. Provided ongoing database management and created regular reports to track training related statistics. Assisted with conducting training needs analyses and then created, tested, rolled out and evaluated new courses.  Served as a primary trainer and subject matter expert on a range of communication topicsincluding Socratic Selling, Public Speaking Skills, Presentation Skills, Customer Service and Support Skills. Show less

 Provided marketing support for Central Ohio including development and implementation of marketing/promotional plans with clients and marketing partners to increase ticket sales through Ticketmaster’s distribution channels. Established and maintained excellent working relationships with over 80 venues, promoters and local media partners. Created and implemented sales and marketing strategies to enhance the success of Ticketmaster products and programs. Developed and secured… Show more  Provided marketing support for Central Ohio including development and implementation of marketing/promotional plans with clients and marketing partners to increase ticket sales through Ticketmaster’s distribution channels. Established and maintained excellent working relationships with over 80 venues, promoters and local media partners. Created and implemented sales and marketing strategies to enhance the success of Ticketmaster products and programs. Developed and secured partnerships with local media companies to further marketing efforts for targeted Ticketmaster promotions. Assisted with preparing proposals and sales presentations.  Served as program facilitator for the Tickets For Kids program, a ticket incentive/reward-based program, in conjunction with the City of Columbus Mayor’s Office. Show less

 Oversaw daily operations of the Department including managing a staff of 10-15 student workers, facilitating meetings and fulfilling the role of liaison between customers, center staff, students, faculty and vendors to the administration and Director of the center. Completed auditing and sales reporting, basic accounting and cash management activities. Managed night-of-event box office operations including staffing, customer service, troubleshooting, problem-solving and end-of-event… Show more  Oversaw daily operations of the Department including managing a staff of 10-15 student workers, facilitating meetings and fulfilling the role of liaison between customers, center staff, students, faculty and vendors to the administration and Director of the center. Completed auditing and sales reporting, basic accounting and cash management activities. Managed night-of-event box office operations including staffing, customer service, troubleshooting, problem-solving and end-of-event settlement with promoter/tour management. Show less

 Researched and evaluated local business opportunities and current industry trends in order to strategically launch a new market for the company in Columbus. Initiated, created and fostered local client relationships. Developed, negotiated and maintained agreements between local venues and the vendor.  Created, budgeted and executed special events and promotions with local venues.  Recruited, hired, trained, managed and motivated up to 20 Field Reps with regards to… Show more  Researched and evaluated local business opportunities and current industry trends in order to strategically launch a new market for the company in Columbus. Initiated, created and fostered local client relationships. Developed, negotiated and maintained agreements between local venues and the vendor.  Created, budgeted and executed special events and promotions with local venues.  Recruited, hired, trained, managed and motivated up to 20 Field Reps with regards to effectively marketing through the use of a sampling program and multiple live events. Conducted weekly inventory of product and reported results to GIII HQ. Oversaw office management responsibilities to include ordering product, maintenance, payroll, purchasing, security and office set up. Show less

 Provided relationship management with venues, promoters and local media partners. Created and implemented local and “cross-market” promotions, increased sponsorship visibility in client-based promotions and supported special projects. Acquired and managed advertising trade to support Ticketmaster marketing efforts.  Developed creative methods for finding, selling, proposing and negotiating new business and created incentive programs for ticket sellers of Ticketmaster… Show more  Provided relationship management with venues, promoters and local media partners. Created and implemented local and “cross-market” promotions, increased sponsorship visibility in client-based promotions and supported special projects. Acquired and managed advertising trade to support Ticketmaster marketing efforts.  Developed creative methods for finding, selling, proposing and negotiating new business and created incentive programs for ticket sellers of Ticketmaster events. Served as program facilitator of the Tickets For Kids program, a ticket incentive/reward-based program, in conjunction with the City of Columbus Mayor’s Office.  Coordinated Regional Annual Conference for Ticketmaster Operations Department involving up to 125 employees, lodging, transportation, meals and entertainment. Show less

 Assisted Regional Promotion Director and local Promotion Manager with promotional activities. Maintained copy and client features of publications including weekly media releases, monthly entertainment guide and local monthly event calendar.  Prepared quarterly, sales reports and monitored print and online client advertising to ensure contracts were being followed. Co-coordinated a Regional Promotions and Marketing Conference and Regional Annual Conference for Ticketmaster… Show more  Assisted Regional Promotion Director and local Promotion Manager with promotional activities. Maintained copy and client features of publications including weekly media releases, monthly entertainment guide and local monthly event calendar.  Prepared quarterly, sales reports and monitored print and online client advertising to ensure contracts were being followed. Co-coordinated a Regional Promotions and Marketing Conference and Regional Annual Conference for Ticketmaster Marketing & Promotions and General Management Departments involving up to 175 employees, lodging, transportation, meals and entertainment. Show less