Erin Sharp

Erin Sharp Email and Phone Number

Founder | Transformational Coach and Strategic Wellness Consultant @ Tucson, AZ, US
Tucson, AZ, US
Erin Sharp's Location
Tucson, Arizona, United States, United States
Erin Sharp's Contact Details

Erin Sharp personal email

About Erin Sharp

Passionate CX professional driving results through exceptional customer-centric experiences and strategic relationship management. Leveraging customer feedback to create data-driven initiatives and internal cross-functional collaboration.Life outside of work consists of learning, adventures, and family. Happiness looks a lot like traveling, epicurean experiences, and fur babies!

Erin Sharp's Current Company Details
Sage Wellness Collective LLC

Sage Wellness Collective Llc

Founder | Transformational Coach and Strategic Wellness Consultant
Tucson, AZ, US
Erin Sharp Work Experience Details
  • Sage Wellness Collective Llc
    Founder | Transformational Coach And Strategic Wellness Consultant
    Sage Wellness Collective Llc
    Tucson, Az, Us
  • Liquid Web
    Implementation Manager
    Liquid Web Sep 2022 - Aug 2023
    Supervised large complex technical projects, managing 25 to 50 projects at a time for enterprise, strategic, and mid-market accounts. Drove initiatives to correct orders during processing, totaling over $500k per quarter in order revenueDefine implementation plans, objectives, and lead stakeholder communicationsWork cross-functionally with sales, CSMs, data centers, networking, Linux and Windows technical teams, and senior leadership to deliver projects on time and on budget.Assist Sales and Solutions Architects with strategic planning sessions with customers to align objectivesTake escalations from Implementation Technicians and work with Developers, Product, and Engineers to provide solutions.Conduct account reviews in conjunction with Customer Success Managers to ensure up-to-date documentation, network diagrams, and account informationWork directly with Customer Success and Customer Experience teams to reduce churn and improve processes internally to curb churn proactivelyUAT for Dev for user portal, CPQ, SalesForce, and billing
  • Webscale Networks
    Customer Success Manager
    Webscale Networks Aug 2015 - Oct 2022
    Cultivated deep relationships based on trust with SMBs to Enterprise customers carrying up to 900 accounts as a founding CSMDeveloped and implemented a customer success strategy that drove retention, satisfaction, and growthCreated processes to find untapped revenue opportunities resulting in over 10k MMR growth in my BoB every monthExecuted data-driven strategy and streamlined cross-functional collaborative process to increase customer satisfaction and decrease product development/GTM backlogCollaborated with CFO to create accurate reporting of revenue segments/churn helping secure our Series C
  • United States Department Of Defense
    Technology Consultant
    United States Department Of Defense Aug 2011 - Sep 2013
    Wiesbaden, Hesse, Germany
  • Kaiser Permanente
    Technical Business Analyst
    Kaiser Permanente Jul 2010 - Jul 2011
  • Ohsu
    Senior Technology Analyst
    Ohsu 2009 - 2010
  • Hp
    Program Manager
    Hp Mar 2008 - Mar 2009
  • Nike
    Senior Technical Analyst
    Nike 2004 - 2008
  • Apple
    Senior Technical Support Engineer
    Apple 1999 - 2003
  • Powered By Mac
    Co-Founder
    Powered By Mac 1997 - 2000

Erin Sharp Skills

Project Management Analysis Os X Software Documentation Troubleshooting Sharepoint Process Improvement Visio Access Microsoft Office Business Analysis Data Analysis Mac Os X Quality Assurance Microsoft Excel Sdlc Business Process Improvement Leadership Management Software Development Software Development Life Cycle Team Leadership Time Management

Erin Sharp Education Details

Frequently Asked Questions about Erin Sharp

What company does Erin Sharp work for?

Erin Sharp works for Sage Wellness Collective Llc

What is Erin Sharp's role at the current company?

Erin Sharp's current role is Founder | Transformational Coach and Strategic Wellness Consultant.

What is Erin Sharp's email address?

Erin Sharp's email address is erin.sharp@kp.org

What schools did Erin Sharp attend?

Erin Sharp attended California State University-Sacramento.

What skills is Erin Sharp known for?

Erin Sharp has skills like Project Management, Analysis, Os X, Software Documentation, Troubleshooting, Sharepoint, Process Improvement, Visio, Access, Microsoft Office, Business Analysis, Data Analysis.

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