Community Caseworker
Edinburgh, Scotland, United Kingdom
Integral to a test of change project, that combines long-term holistic case working with a whole-neighbourhood community development approach to enable individuals, families and communities to flourish.- Supported individuals across Edinburgh through active listening, identifying goals and barriers to transformational change using a proven holistic conversation approach, and connecting them to the support that they need- Specialised in supporting unemployed people at stages 3 and 4 of the employability pipeline through CV consultation, job search and interview skills- Accurately and efficiently updated multiple databases with case notes, outcomes and eligibility evidence in line with GDPR legislation- Conducted systematic outreach work to identify needs in the community, community connectors and potential community groups/activities- Coordinated and co-led multiple community events and projects that engaged new clients and met strategic aims, including silver jewellery-making workshops, outdoor children's activities, a community cookbook and a community pantry- Continuously developed processes and methods to increase effectiveness within the workplace including community outreach tracker, project dashboard and team Kanban board