Erin T. Email & Phone Number

Mclean, Virginia

Washington D.C. Metro Area

I managed IWPR's network, server, and telephone systems, maintained (ordered, inventoried, set up, repaired, relocated) office hardware, and provided frequent one-on-one technical support to staff, fellows, and interns. I also managed benefits administration, including the annual open enrollment process and preparation of the open enrollment booklet. Other responsibilities included business insurance renewals, salary surveys, onboarding new staff, terminating departing staff, budget preparation, expense allocation (salary, fringe, leave, overhead), accounts payable and receivable, financial reporting, and serving as liaison to several of IWPR’s vendors and building management.

My marketing responsibilities included proposal management, social media management, graphic design and copywriting for print and web marketing campaigns, email blasts to current and potential clients, market research, and digital advertising management. In 2014, 30% more business proposals were sent in response to Requests for Proposal than in 2013, thanks in part to my contributions to marketing efforts.The IT-related portion of my job included maintenance and management of our data and telecommunications services. I was responsible for selecting a managed services provider to complete an upgrade of our server and handle daily trouble tickets, and I coordinated and helped to execute a major upgrade to the company’s voicemail system. In early 2014, I managed the logistical and data transition associated with the company’s acquisition of another business.In my clerical role, I scheduled appointments, prepared for sales pitches, and anticipated the needs of my supervisor. I made regular updates to the company website using an online content management system.

Hunt Valley, Md

My position with AEI chiefly entailed producing print and digital business proposals in response to Requests for Proposal from federal, institutional, local government, and corporate entities. Working both independently and as part of the larger marketing team, I was responsible for ongoing management of several competing strict proposal deadlines, each of which required careful attention to detail and which sometimes had to be completed under intense time constraints.Secondary responsibilities included managing a detailed and complex project/client database (Deltek Vision), photo library, and proposal files. I regularly interfaced with subject-matter experts to ensure accuracy of project descriptions.

Washington D.C. Metro Area

During my time with NPCA, I produced hundreds of tailored stewardship letters, formatted informational sheets and pamphlets, created agendas and reports for high-level board members, and worked collaboratively with the Development Department team to ensure that operations ran smoothly and effectively. I helped to manage the donor database and executed several large mailings to various subsets of the donor constituency. This position required a high degree of organizational skill and attention to detail, as my efforts helped to preserve vital sources of funding to support the organization and its important mission.

Calvert County

I accurately and efficiently processed voter registrations and absentee ballot requests while keeping up with several simultaneous projects with strict deadlines. My deep appreciation for the importance of civic engagement and participation made this job a great opportunity to interact with constituents and candidates, providing great service and doing all I could to increase voter participation. Whether coordinating registration drives at local schools or running absentee voter drives at local nursing homes, I relished the chance to educate and assist voters young and old.

Calvert County

I independently developed proficiency with ArcMap GIS software to map out meter-reading routes and districts connected to water and sewerage utilities, eventually becoming called upon to assist the Division Chief and other staff with ArcMap use. My analysis of usage data and cleanup of billing information helped recover thousands in lost revenue for the department. My efforts resulted in a marked improvement in database usability and billing accuracy for the county's water and sewer customers.

I produced a bi-monthly newsletter, weekly news column, weekly informational slides, brochures, and other publications. My favorite part of the job was assisting the seniors of Calvert County, who are some of the area's best and brightest citizens with personality to spare.

After being nominated to participate in the peer tutoring program on the basis of my writing skills, I completed a training course and set about holding writing conferences with students. During these sessions, I worked with the students not only to improve the specific paper at hand, but to develop and improve their writing skills for the future.