Oversee evaluation, implementation, and maintenance of guest-facing technology and POS systems for casual, fast casual, and family dining restaurants as well as corporate and higher education foodservice accounts. Programs managed include ecommerce platforms, tableside payment and ordering technology, management of third party delivery systems and partners, website and mobile app development, and all associated integrations with point of sale and CRM systems.

Responsible for all guest engagement, research, and interactive marketing initiatives, including email, web, mobile, e-commerce and social media for all Eat'n Park Hospitality Group brands.

Managed interactive marketing initiatives for Eat'n Park Hospitality Group restaurant division. Also responsible for leading major market research and guest insight studies.

Managed all digital marketing channels, including email, web, search, and social media. Worked to help grow our ecommerce business through site optimization and CRM.

Management of mobile marketing and brand ambassador programs, company-wide fundraising initiatives, donations and sponosorships, and kids' marketing programs

Led development and implementation of new mobile marketing program - "Smiley's Cookie Cruiser"

Tutored peers in communications and writing classes, edited papers and projects for grammar and style

Assisted Enrollment Manager in recruiting prospective students, coordinated payroll for other student workers

Wrote and edited newsletters and press releases

Provided customer service, assisted with store merchandising, led unit in new credit card accounts opened