Erin T.

Erin T. Email and Phone Number

Dedicated and results-driven professional with a proven track record in relationship management and customer service @ salesMD
beverly hills, california, united states
Erin T.'s Location
Cedartown, Georgia, United States, United States
Erin T.'s Contact Details

Erin T. personal email

n/a
About Erin T.

Erin T. is a Dedicated and results-driven professional with a proven track record in relationship management and customer service at salesMD. She possess expertise in microsoft word, customer service, microsoft office, management, research and 1 more skills. She is proficient in English.

Erin T.'s Current Company Details
salesMD

Salesmd

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Dedicated and results-driven professional with a proven track record in relationship management and customer service
beverly hills, california, united states
Website:
salesmd.com
Employees:
2
Erin T. Work Experience Details
  • Salesmd
    Contact Center Manager
    Salesmd Aug 2023 - Present
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  • Regions Bank
    Relationship Banker
    Regions Bank Sep 2022 - Jul 2023
    ● Provided a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other transactions● Answered customer inquiries and basic problem resolution● Developed relationships with customers, remaining well-informed about the customer’s relationship with the bank● Followed all bank processes and procedures and adhered to applicable laws and regulations while identifying and reporting operational risk
    View
  • Honor Yoga
    Director Customer Experience
    Honor Yoga Aug 2021 - Sep 2022
    ● Developed key growth sales strategies, tactics, and action plans for 75 studio franchise● Converted overall closing percentage from 12% to 25% in the first 30 days of employment for franchise system● Increased overall system revenue 20% month-over-month for 11 consecutive months● Partnered with the marketing organization to lead all efforts to maintain and manage the execution of the entire client campaign life cycle and acted as first responder for any client issues● Completed a complete overhaul and logic revamp of customer journey
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  • Yogaworks, Inc.
    Multi-Unit Studio Manager
    Yogaworks, Inc. Feb 2017 - Mar 2020
    United States
    ● Converted -12% EBITA to 24% in three months● Increased membership base by 300 units in 4 months● Effectively managed studio budgets● Built partnerships and relationships for studios by grassroots efforts and business alliances● Provided excellent customer service, helped reduce attrition and increase retention through active interactions● Hired, trained, supervised, coached, and mentored all studio staff
    View
  • Helmet Hairworx
    Customer Service Manager
    Helmet Hairworx Jul 2012 - Feb 2017
    Virginia Highlands, Atlanta
    ● Engaged with clients daily to assure customer satisfaction● Completed inventory and ordering process for four locations biweekly ● Created all staff schedules and training sessions● Upsold services and pre-booked clients to maintain studio profits● Effectively managed budget to ensure profitable success
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Erin T. Skills

Microsoft Word Customer Service Microsoft Office Management Research Public Speaking

Frequently Asked Questions about Erin T.

What company does Erin T. work for?

Erin T. works for Salesmd

What is Erin T.'s role at the current company?

Erin T.'s current role is Dedicated and results-driven professional with a proven track record in relationship management and customer service.

What is Erin T.'s email address?

Erin T.'s email address is er****@****oga.com

What skills is Erin T. known for?

Erin T. has skills like Microsoft Word, Customer Service, Microsoft Office, Management, Research, Public Speaking.

Who are Erin T.'s colleagues?

Erin T.'s colleagues are Brian Phanthao, Sandra Dianne Alghawi, Veronica Sirbu.

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