Erin Moody Email & Phone Number
Who is Erin Moody? Overview
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Erin Moody is listed as | Customer Relations Coordinator at Century Communities | at Century Communities, Inc. (NYSE:CCS), a with 768 employees, based in Spring, Texas, United States. AeroLeads shows a matched LinkedIn profile for Erin Moody.
Erin Moody previously worked as Customer Relations Coordinator at Century Communities, Inc. (Nyse:Ccs) and Warranty Coordinator at Anglia Homes, Lp.
Email format at Century Communities, Inc. (NYSE:CCS)
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About Erin Moody
Hello!! I have been working in the Call Center business for almost 4 years now. I never thought I would work at one and honestly thought they were not a real thing growing up funny how that works out!! I started and grew quite fast from within! I started on the floor taking calls then working my way into more responsibilities helping in training classes or agents when they started taking calls. All to become a Customer Experience Manager! My first several months as a manager I was awarded the Game changer award! That really meant something. I promised myself that I would be the best I could be. I wanted to stress communication, Drive resolutions and even in a work at home environment I still wanted that " work family feeling."I am dependable, communicative, hardworking and many of my agents would say supportive. I want the best out of them and know they can do it. If I don't have a answer right away I am quick to get one or look for a resolve. I work great under pressure and on a team!
Erin Moody's current company
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Erin Moody work experience
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Warranty Coordinator
Customer Experience Manager
As a operations team manager for a remote call center we are at the base line of helping our agent grow daily. I was had a staff group ranging from 15-22 agents at a time. I had to review several calls per agent a week. Checking time sheets daily as well as accountability for Attendance. I worked with HR and leaves when needing to accommodate staff request. Communication and coaching with them. As their team manager I did their time sheets, approved time off, followed up on incidents. We had weekly meetings with the client as well as the management team. I am proficient in PoweBi, Microsoft Word and Excel and Outlook, as well as Microsoft Teams. Since the position was turned remote we used Microsoft Teams to communicate.
Lead Customer Service Representative
As a team lead I assisted in chat support. Helping in training new hires as well as getting them ready to met their managers and new teams. I helped with watching the call volumes and assisting with phone issues and trouble shooting.
Customer Service Representative
Colleagues at Century Communities, Inc. (NYSE:CCS)
Other employees you can reach at centurycommunities.com. View company contacts for 768 employees →
Yoanna Rodriguez
Colleague at Century Communities, Inc. (Nyse:Ccs)Denver, Colorado, United States
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Shelly Lloyd
Colleague at Century Communities, Inc. (Nyse:Ccs)Waxhaw, North Carolina, United States
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William Oertli
Colleague at Century Communities, Inc. (Nyse:Ccs)Greater Houston, United States
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Tonie Deloney
Colleague at Century Communities, Inc. (Nyse:Ccs)Snellville, Georgia, United States
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Christy Carlson
Colleague at Century Communities, Inc. (Nyse:Ccs)Salt Lake City, Utah, United States
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Tomas Love
Colleague at Century Communities, Inc. (Nyse:Ccs)Ethiopia
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Chris Salazar
Colleague at Century Communities, Inc. (Nyse:Ccs)United States
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Lisa Staab
Colleague at Century Communities, Inc. (Nyse:Ccs)Denver Metropolitan Area, United States
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Donna Robinson
Colleague at Century Communities, Inc. (Nyse:Ccs)Atlanta Metropolitan Area, United States
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Cicely M.
Colleague at Century Communities, Inc. (Nyse:Ccs)Peachtree Corners, Georgia, United States
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Frequently asked questions about Erin Moody
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What company does Erin Moody work for?
Erin Moody works for Century Communities, Inc. (NYSE:CCS).
What is Erin Moody's role at Century Communities, Inc. (NYSE:CCS)?
Erin Moody is listed as | Customer Relations Coordinator at Century Communities | at Century Communities, Inc. (NYSE:CCS).
Where is Erin Moody based?
Erin Moody is based in Spring, Texas, United States while working with Century Communities, Inc. (NYSE:CCS).
What companies has Erin Moody worked for?
Erin Moody has worked for Century Communities, Inc. (Nyse:Ccs), Anglia Homes, Lp, and Alorica.
Who are Erin Moody's colleagues at Century Communities, Inc. (NYSE:CCS)?
Erin Moody's colleagues at Century Communities, Inc. (NYSE:CCS) include Yoanna Rodriguez, Shelly Lloyd, William Oertli, Tonie Deloney, and Christy Carlson.
How can I contact Erin Moody?
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