Erin Tulloch Email & Phone Number

United States

Ruskin, Florida, United States

Tampa, Florida, United States

Supervise all tasks carried out by front office team; Handle multi-phone system, answering all incoming and in-house calls; Take phone and in-person guest reservations; Report directly to hotel general manager and act as Manager on Duty when needed; Handle all guest issues when they ask to speak with a manager; Prepare daily arrivals, authorizing credit cards; Assist general manager with ideas to develop training program for new hires; Implement standard operating procedures to ensure accuracy of front desk daily cash transactions; Occasional night audit, ensuring correct daily reconciliation of financial transactions; Oversee room upgrade program; Respond to guest issues with strong emphasis on customer service; Maintain and stock gift shop; Fill in to drive hotel shuttle bus to and from airport and other destinations as needed.

Dunedin

Greet and acknowledge guests, escorting them to table; communicate delays and offer additional services such as beverages to keep them occupied while waiting; present menus and offer water to customers while they wait for server; create personal dining experience, answer questions and offer information on menu items, beverages, specials, entertainment and also what is happening in town that day; accept and organize reservations; walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs; address guest requests, complaints or questions.

Gansevoort, Ny

• Prepare purchase orders; liaise with suppliers and internal departments• Prepare, maintain and review purchasing files• Manage all inventory: Handle inventory quantities to ensure all necessary products and materials in stock• Perform inventory transfers, including labeling and cycle counts, resolving any inventory discrepancies• Develop and maintain relationship with suppliers; schedule/expedite deliveries; resolve shortages, missed or late deliveries; handle invoicing discrepancies• Reconcile invoices against receivables; transfer pertinent information to accounting department• Customer service: Handle customer and supplier inquiries about order status, changes or cancellations; Greet customers in showroom, recommend and assist in obtaining correct merchandise based on customer needs; Complete register transactions, including customer pickups and returnsBookkeeper (March 2017 – June 2017) Accounts Payable; Accounts Receivable; AIA (American Institute of Architects) Billing - construction billing; Bank deposits; Reconcile credit card statements. Software: Fishbowl (Inventory); QuickBooks 2015; Microsoft Excel, Word, Outlook; AutoQuotes (vendor pricing).

Clearwater, Fl

Work with Xifin, Availity, Passport and Apollo software systems to input 300 accessions per day. These come from labs, hospitals, and other medical facilities. Enter demographic and insurance information. Check and verify insurance for billing purposes. Proficient in ten key. Note - Alere Toxicology is now Abbott.

Tampa/St. Petersburg, Florida Area

Accounts receivable, posting of payments, preparing daily balance sheet and audit, prepare end-of-the-month balance sheets, other duties as assigned. (The company closed in October 2015)

North Bangor, Ny

Accounts payable, accounts receivable, payroll, receive inventory, customer service with billing inquiries, end-of-the-month paperwork, filing, writing checks, other duties as assigned.

Verona, Ny

Night audit, billing, clerical duties, oversee other team members. Also interact with guests, effectively answering their questions, solving problems, handling complaints, and assisting them with their needs. Regularly ensure that all systems are in working order and maintain complete knowledge of all network applications. Work extensively with Excel and Word.

Malone, Ny

In charge of inventory, receiving and shipping. I also opened and closed the store 3 to 4 days a week. Ensured proper customer service and assisted with the Pharmacy department occasionally and other employees.Held several positions over four year span: • Store Team Leader/Key Holder (June 2010 – September 2011) • SIMS/Strategic Inventory Management System (February 2008 – June 2010) • Photo Manager (November 2007 – February 2008) • Photo Specialist (August 2007 – November 2007) • Customer Service Representative (June 2007 – August 2007)

Mathematics And Statistics

Majored in elementary education with a concentration on K-6 grades. Relevant Coursework: Statistics Series, Modern Math, Geometry, Macro.

Accounting