Erin Terkoski Young, Mba, Msw Email & Phone Number

Boston, Ma, Us

London, England, Gb

Clinical consultant for behavioral health and wellness client needs, including specialized project support around parity assessments, clinical process, behavioral health/wellness strategy and innovative care solutions.

Canton, Massachusetts, Us

Manage and oversee the assessment and planning of strategic business initiatives and changes affecting the Enterprise Behavioral Health Services.• Manage and develop impact assessments of new initiatives, programs, and benefits and implement new programming.• Analyze and evaluate industry/marketplace dynamics to evaluate current strategic position.• Consultant liaison to partner departments and for critical large group accounts.• Responsible to designing, establishing, launching, and measuring targeted clinical programming to meet acute member needs.

Canton, Massachusetts, Us

- Supervise the Behavioral Health Care Managers for the Tufts Health Plan overseeing multiple programs for several lines of business, including Commercial and Medicare- Participatory in leadership and development needs- Participatory in enterprise development of positions which collaborate between multiple products- Assist with meeting NCQA guidelines and regulatory/compliance requirements at both a state and federal level- Collaborate around development of new outreach opportunities to expand the footprint of the BHCM services within THP- Support large platform transitions and management, including internal systems and mobile application management- Provide client-facing work around metrics and efficiencies for employer groups and better healthcare management

• Manager of 7 full-time inpatient psychiatry social workers and 2 per diem social workers on 3 inpatient psychiatry units (two general adult population units, one geriatric psychiatry unit) totaling 63 beds between two hospital sites• Provide individual and group clinical supervision and oversight to all LCSW employees for their state licensure requirement and to MSW students during their clinical internship• Provide managerial support and guidance to social work staff for day-to-day operations; responsible for hiring, performance evaluations, implementing performance plans, terminations, documentation oversight and maintaining compliance with overseeing bodies, such as CMS/JCAHO/DMH/DPH• Documented department performance improvement of hospital-system benchmarks by collaborative creation and implementation of standard operating procedures• Visible and participatory in hospital-wide management teams, leadership initiatives and leadership meetings• Carry a clinical caseload of 8 patients requiring clinical social work support during their inpatient psychiatric hospitalization, treatment planning, individualized and family meetings, group session and discharge planning support from the acute psychiatric unit• Function on an interdisciplinary team, which includes psychiatrists, residents, medical students, occupational therapists, nursing staff and mental health workers

Us

- Functioned as the social worker on the Addiction Psychiatry team, which includes psychiatrists and psychiatry fellows- Provided counseling, education and support for those individuals admitted to the hospital with ongoing addiction and substance abuse issues, including alcohol, heroin, cocaine and prescription medication abuse and dependence- Provided discharge planning assistance for patients to transition to inpatient psychiatric level of care, intensive outpatient programs, community group support and detox- Provided family support, counseling and education on addiction and treatment resources- Attended weekly addiction-focused psychiatry rounds and participate on the teaching team for medical students and residents- Provided SBIRT for trauma patients to assist the hospital in maintaining trauma center certification- Provided direct supervision to LCSW employees for licensure- Provided direct supervision to MSW students during their clinical internship

Us

• Function as primary social worker for Intensive Teaching Medicine Unit, Physician Assistant Clinician Educator team and Advanced Heart Failure team • Perform duties essential to the clinical social work practice including crisis intervention, short-term hospitalization counseling, behavioral interventions, grief/bereavement counseling, psychosocial assessments, substance abuse interventions, provide community referrals and support to families/patients during hospitalization • Function to help facilitate healthy relationships between patients and families and hospital staff • Facilitate family meetings to establish goals of care, address issues related to advanced directives and facilitate completion of Health Care Proxy forms • Function as the conduit between patients and external agencies to facilitate appropriate support in the home environment • Actively participate in daily multidisciplinary team rounds, weekly high-risk case rounds, length-of-stay rounds

Clinical supervision/education to second year MSW students during their clinical field placement.

Provide clinical education supervision to multiple second year MSW students during their clinical internship.

- Function as the primary discharge planner for the Burn ICU, Trauma ICU and the Surgical Acute Care/Observation Unit· Provide crisis intervention to families of child and adult burn/trauma victims· Provide follow-up care at Burn Outpatient Clinic on a weekly basis and facilitate "Beyond the Burn,"a weekly support group for burn survivors and their families · Assist multidisciplinary team in timely discharges, nursing home placements, psychiatric in-patient placements, linking patients to community resources and facilitating healthy relationships between patient and families and the medical staff· Worked intensively with multidisciplinary team on Burn Unit to successfully achieve American Burn Association status as an ABA Verified Burn Center in June 2006· Worked with the multidisciplinary team and nursing administration to help hospital achieve MAGNET status in 2009 · Social work department liaison for Kaizen Model Team to review and stream-line external placements of patients outside the hospital· Department "Super-User" for new software training and pilots of new intra-web technology tools· Proficient in the use of Allscripts Care Management for discharge planning

· Provided out-patient individual and group therapy to children suffering from mental illness in an attempt to maximize opportunities for children and adolescents at home, school and in other social environments· Effectively monitored mental illness in children, decreased in-patient hospitalization stays and minimized decompensation due to mental illness· Developed and piloted group therapy program for teenagers to simultaneously serve Medicaid and private insurance clients in a common setting

· Provided intense therapeutic interventions in the home to high-risk children suffering from a variety of mental illnesses; coordinated treatment between school, legal system, mental health provider and parents

Msw, Social Work

Master Of Business Administration - Mba

Ba, Political Science/Religion