Strategic Account Director
Current
Aug 2024 - Present
AeroLeads people directory · profile
Erin Valade Email & Phone Number
Strategic Account Director @ YOOBIC
at
YOOBIC
1 work email found
@klarna.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Strategic Account Director @ YOOBIC
Location
Brooklyn, New York, United States
Who is Erin Valade? Overview
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Quick answer
Erin Valade is listed as Strategic Account Director @ YOOBIC at YOOBIC, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at klarna.com and a matched LinkedIn profile for Erin Valade.
Erin Valade previously worked as Strategic Account Director at Yoobic and Senior Customer Success Manager at Yoobic. Erin Valade holds Bachelor Of Arts - Ba, Theatre & Communications (Double Major) from University Of Maryland.
Company email context
Email format at YOOBIC
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{first}.{last}@klarna.com
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AeroLeads found 1 current-domain work email signal for Erin Valade. Compare company email patterns before reaching out.
Profile bio
About Erin Valade
🚀 My professional superpowers stem from my early experience in musical theatre, education, and customer service, which show in my sharp intuition to challenge the status quo across business functions.🧩 I proactively identify problems and strategize creative, adaptive solutions that benefit business goals while remaining customer-obsessed. I possess a natural talent for recognizing patterns and identifying recurring themes that present optimization opportunities.🤝 Throughout my career, I have gained extensive pre- and post-sales experience, including full-cycle consultative sales, C-level relationship development and management, strategic data-driven business planning, contract negotiations and renewals, virtual shopping, ecommerce and retail operations, integration launch delivery, and content creation. While I have predominantly worked as an individual contributor, I thrive in collaborative environments, especially during the discovery phase of new projects.🧠 When asked what I enjoy most about my work, my answer remains consistent: I love to learn. Whether it is exploring new technology, business strategies, or human behavior, I take specific interest in gaining new knowledge to drive scalable growth. As a curious and quick learner, I have expanded my problem space with impressive speed to include product user research, solutions and delivery, product marketing content creation, and sales enablement operational pitch support.👋 I love meeting new people and would love to chat about potential opportunities within the world of tech, ecommerce & retail! Feel free to reach out here or erinvalade@gmail.com.
Listed skills include Customer Service.
Current workplace
Erin Valade's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles
Erin Valade work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Aug 2023 - Aug 2024
Enterprise Customer Success Manager, Virtual Shopping
Managed a diverse, high-spend customer portfolio of multinational enterprise and mid-market luxury merchants driving retention and strategic growth of Virtual Shopping. Key Achievements:- Drove scalable revenue growth through initiatives such as expanding an innovative retail pilot with a Fortune 100 partner, ensuring substantial top-line commercial growth.- Negotiated, renewed, and novated over 25 global contracts while providing contractual guidance to larger team.- Successfully navigated complex edge cases and facilitated development of key features through product beta tests with leadership to improve Virtual Shopping technology, tripling user productivity.- Spearheaded new omnichannel initiative to increase Klarna's TAM and retailers' on-site chat volume by 45%, incremental revenue by 122%, and conversion rate by 45%.- Served as a product expert to help build new enterprise go-to-market strategy, offer pitch/demo support, and provide internal analytics and best practices training to enable solutions & delivery, sales and marketing teams to better validate alignment.
Mar 2022 - May 2023
Senior Account Manager
Feb 2022 - Mar 2022
Account Manager
- Continued responsibilities of Associate Account Manager with minimal guidance after being promoted for exceeding revenue threshold of $750k = 140% to quota.- Developed consultative relationships with partners by providing both strategic and insightful recommendations and solutions via phone, email, and video conferencing.- Independently managed book of business of 15 key accounts, customizing experience and delivery plan based on client needs and market trends to ensure best ROI.- Strategized and piloted scalable new business unit dedicated to escalating marketing agency partnerships nationwide due to preeminent client engagement (relationship-building, proactivity, storytelling, establishing trust).- Tracked 160% to doubled quota for promotion to Sr Account Manager.
Sep 2021 - Feb 2022
Associate Account Manager
- Maintained a solution-oriented mindset in a fast-paced, dynamic agency environment while balancing organization and urgency with a fine attention to detail.- Contacted leads to meet with 15+ unique hiring managers weekly (Director to C-level) to anticipate, identify, and influence present and upcoming hiring needs.- Collaborated with cross-functional internal/external teams as relationship manager responsible for driving multiple project goals at once through custom recruitment solution life-cycle in 3-5 days (Digital Marketing, IT, Creative).- Managed new and existing customer relationships by tracking data and leveraging resources including but not limited to Salesforce and Outreach.- Created, negotiated and executed associated agreements with business partners.
Nov 2020 - Sep 2021
Business Development Representative
- Identified and developed potential clients through strategic and proactive cold calling, networking, prospecting, and sourcing. Expanded relationships with key decision makers of existing clients.- Exceeded weekly and monthly KPIs leading to promotion 3 months early.
Oct 2020 - Nov 2020
Bartender
- Created welcoming environment by offering top-notch service and hospitality.- Challenged the way people experience healthy eating by being vibrant, true, fun and creativewith a colorful personality.- Exceeded expectations as server by winning multiple sales contests and having highestbeverage sales, leading to bartender promotion.
Aug 2019 - Oct 2020
Lead Preschool Teacher
- Implemented developmentally appropriate lesson plans in performance-based classroom- Engaged with Kidville families and formed long-lasting relationships with customers.
Aug 2019 - Apr 2020
Assistant Pre-School Teacher
Methodist Nursery School
Jun 2015 - Jan 2020
Education Administration Intern
Jan 2019 - Jun 2019
Production Trainee
Clarice Smith Performing Arts
Oct 2017 - May 2019
Chief Marketing Officer
Nov 2016 - Nov 2017
Interior Design Intern
Jun 2016 - Jan 2017
2 education records
Erin Valade education
Bachelor Of Arts - Ba, Theatre & Communications (Double Major)
University Of Maryland
High School Diploma
Fairfield Ludlowe High School
FAQ
Frequently asked questions about Erin Valade
Quick answers generated from the profile data available on this page.
What company does Erin Valade work for?
Erin Valade works for YOOBIC.
What is Erin Valade's role at YOOBIC?
Erin Valade is listed as Strategic Account Director @ YOOBIC at YOOBIC.
What is Erin Valade's email address?
AeroLeads has found 1 work email signal at @klarna.com for Erin Valade at YOOBIC.
Where is Erin Valade based?
Erin Valade is based in Brooklyn, New York, United States while working with YOOBIC.
What companies has Erin Valade worked for?
Erin Valade has worked for Yoobic, Klarna, Mondo, True Food Kitchen, and Kidville.
How can I contact Erin Valade?
You can use AeroLeads to view verified contact signals for Erin Valade at YOOBIC, including work email, phone, and LinkedIn data when available.
What schools did Erin Valade attend?
Erin Valade holds Bachelor Of Arts - Ba, Theatre & Communications (Double Major) from University Of Maryland.
What skills is Erin Valade known for?
Erin Valade is listed with skills including Customer Service.
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