● Served as the Project Lead for ongoing feature enhancements for one of the largest U.S.-based grocery and supermarket eStore sites; consulted the client on digital best practices - including SCRUM methodology, RASCI team frameworks, JIRA EPIC & User story management and more● Supported clients quarterly and yearly Strategic Planning using Scaled Agile Framework methodology to establish the enterprise-wide goals and priorities to establish the program roadmaps● Managed day to day communication with multiple clients, internal cross-functional team members and offshore teams to ensure clarity in communication, scope and priorities using Agile and SCRUM methodologies● Provided support to the Professional Services PMO to rollout new templates with updated branding, collaboratively made improvements to existing documentation for Acquia’s Learning Management system to create an improved onboarding experience for new hires● Managed all aspects of invoicing, status, risk reports, decision logs and financials for multiple client accounts within the portfolio assigned● Identified and developed process improvements with global counterparts across multiple time zones to establish refined delivery standards for greater efficiencies and improved communication and collaboration

● Supported the Managing Director & CEO for the Budapest office in a consultative role to identify needs and implement change plans for organizational and client improvements across agency integration lines to implement functions from Project Management discipline.● Compiled a solutions-based organizational improvement plan, presented findings after conducting team, brand based and personal interviews to identify the top challenges and presented solutions to support the Executive leaderships decision-making process.● Supported early rollout of my strategic findings with the Managing Director and core PMO team to begin change adoption toward better integration and client communication to reflect efficiencies requested by the CEO of a top Fortune 10 corporation

● Served as Project Lead for Digital, Collateral and DRTV projects in a ~$5 million yearly retainer account● Managed day to day communication with the client during the Medicare Annual Election Periods (AEP) for Centene and Health Net accounts● Oversaw the Trafficking & Finance PM for state plan versioning and distribution of assets for print production● Worked with multiple vendors, agency partners and external developers & production teams to deliver materials on-time and within budget● Supported the trafficking of project creative to the client against established timelines● Provided support within the PMO team for project reporting (invoicing, status, at risk reports, and financials, etc.)● Supported the Senior Project Lead on multiple side-projects including Co-Branding for Medicare AEP against individual state insurance plans● Developed data reports for the VP, Project Management Office to support multiple Direct Mail campaign decisions● Collected, analyzed and organized data into actionable plans for the team while identifying priorities in an always evolving project environment

● Served as Lead Project Manager and Consultant to localize Blackboard.com which rolled out ~16 translations for over 40 sites● Coordinated with IT, the Web Localization partners and Cloudwords vendor on timeline and QA test plans for functional and linguistic content review● Supported the Director of Digital & Web Marketing on multiple Programs and initiatives within the Corporate Marketing group● Managed the resource capacity planning against shifting priorities in an agile environment for 4 members of the Email, Web & Technology team● Evaluated multiple project management and resource capacity planning tools in a Consultant role, became the Product Champion and gained adoption across Digital Marketing and the IT Organization● Developed documentation to outline the standard, quality control operating procedures to be used with the tool and within the team structure● Identified as the Project Lead to manage an organizational marketing transformation project by building, managing project plans and risks for Executive Leaders● Supported PMO rollout efforts to identify the RACI across stakeholder groups, standardizing checklists/templates, setting up file structures, etc.● Selected by the VP of Communications to identify best practices for a new Project Management tool to be implemented within the organization● Co-developed the Marketing & Campaign Operations process flow for the Corporate Marketing Team and developed RACI matrices for the Web & Email teams at Blackboard● Supported the VP of Project Management for RACI and taxonomy setup for new tool implementations and processes for the new MKT group

● Served as the Direct Manager across a team of 5 Web and System Engineers, under the Associate Director of Client Delivery● Coordinated team resourcing against shifting project priorities and budget adjustments while in-taking new business● Served as the Project Manager on 3 time and material retainers, a large non-profit client account and a fixed bid assignment while leading the cross-discipline team

● Served as Senior Project Manager in short-term contract for multiple smaller-scale and short term engagements● Assisted in the scope development and SOW creation, managed the resource planning, timeline and monitored the constraints of the projects● Managed multiple external vendors and internal cross-functional resources to launch the projects on time and within budget

● Served as the Project Management department lead in Tampa overseeing 3 Project Managers across 4 accounts● Worked with cross-functional leads to plan, resource and schedule the critical milestones and dependencies for a multi-million integrated campaign and website launch leveraging an existing backend infrastructure● Developed long-term resource forecasts to inform Creative leadership of future staff augmentation needs● Served as a source of escalation for Project Delivery across accounts in Tampa

● Program Manager / Project Director responsible for the oversight and standardization of delivery and process improvements across the Novartis OTC, CareFirst & United MileagePlus Project Management teams● Additional responsibilities include: scoping, budget / resource forecasting, managing pipeline, change management, managing account financials, identifying opportunities for maximizing efficiencies / cost-savings, supporting BRD / TRD development and coordination with client marketing and IT departments.● Senior Project Manager & delivery lead for clients including United MileagePlus, TD Ameritrade, DieHard, GE, and HP. ● Project Manager & delivery lead for clients including Exelon, Kimberly-Clark, Burger King, GE, Life Fitness, and Goodyear.● Interactive Project Coordinator for clients including Life Fitness, Motorola & ABN AMRO

● Senior Project Manager & delivery lead for clients including United MileagePlus, TD Ameritrade, DieHard, GE, and HP. ● Project Manager & delivery lead for clients including Exelon, Kimberly-Clark, Burger King, GE, Life Fitness, and Goodyear.● Interactive Project Coordinator for clients including Life Fitness, Motorola & ABN AMRO

Assisted the Customer Service team by analyzing sales data, drafting sales reports for the Account team and reporting sales volume increases/decreases.