Erin Wachowski Email & Phone Number

Chicago, IL, US

Greater Chicago Area

• Coordinate day-to-day activities related to assigning undergraduate students to residential spaces
• Coordinate customer service requests & communication with residents and their families
• Continually improve the accuracy, efficiency and convenience of the assignment process
• Maximize occupancy while maintaining consistency and compliance with institutional priorities and timelines
• Oversee and execute application, roommate selection, room selection, contracting, billing, move-in & move-out processes
• Ensure appropriate processing of charges and payments

Maywood, IL

• Provided administrative supervision and support to residents while acting as a liaison between residents and department/hospital administration and advocating for their educational, personal and professional needs
• Advised the Program Director by identifying and evaluating ways to improve workflow and cost effectiveness while interpreting and applying Accreditation Council for Graduate Medical Education and Loyola Graduate.
• Supervised and train administrative staff to conduct accurate data entry and records management, medical licensing and compliance audits, event management, and day-to-day clerical and customer service duties
• Overseen the Program Evaluation Committee by facilitating productive and meaningful meetings and ensuring follow-up on issues regarding neurosurgery resident training and administration by involving necessary.
• Planned and facilitated department events including recruitment, orientation, graduation and retreats
• Reviewed residency applications and select the strongest candidates for interviews

• Coordinated assignments of all housing units to students utilizing housing management software to process new agreements, room change requests, and judicial room changes.
• Managed the processing of all housing agreements for new and current students, as well as the processing of all housing assignment forms, including wait list, room change, room reassignment, summer and winter Housing.
• Developed and distribute mass communications to students regarding housing confirmation, billing and meal plan information, assignment notification, and wait list updates.
• Organized housing assignments for all special student populations of the university: Athletics, Students with Disabilities, Honors, Music and Theatre.
• Maintained Access databases to communicate and track room changes, new assignments, cancellations, students on waitlist and billing information for Housing Services and Residential Education.
• Trained, manages, and evaluates 4 student employees, and assisted in the management and training of two additional student employees.

• Provided administrative support to the Assistant Director of Housing Assignments
• Assisted with projects for Housing Assignments
• Coordinated cancellation process including meeting with students, data entry in the Housing Business Report and housing management system
• Processed Housing Cancellation Appeals, handling and maintaining confidential information
• Data steward for Image Now System, including managing staff access and supervision of daily processes
• Recorded and retain minutes for area meetings

• Provided administrative support to the Associate Director of Housing Services
• Assisted with department projects
• Coordinated all incoming calls of prospective students, parents and current students
• Updated, maintain, and write department policies and procedures
• Recorded and maintain minutes for area meetings
• Hired, trained, and supervised two student employees

Master Of Public Service Management (Ms), Higher Education/Higher Education Administration

Bachelor Of Arts (B.A.), Higher Education Services