Erin Chen Email & Phone Number

San Jose, Ca, Us

Santa Clara, California, United States

Santa Clara, California, United States

Santa Clara

Santa Clara Ca

• Manage key relationships with customers and all sales activities for accounts in the Bay Area generating $10M+ revenue per year• Create need and introduce new product/service to existing customers to gain more market share of their businesses and generate more revenue from existing accounts. Introduce automatic component assembly service to wafer test probe card suppliers to help them shorten the cycle time of their printed circuit boards and improve quality from manual component assembly. • Identify and explore new business opportunities with Tier 1 target customers. Work with product managers to introduce company product and service to obtain the interest of potential clients, received beta site opportunity to get our product qualified and turned into profitable purchase order. • Project management; provide customer requirements and timeline to the engineering team and monitor the process through regular customer meetings or conference calls. Goal is to provide customers with a full turnkey wafer level and final package optimized semiconductor test solution in a timely manner.• Crisis management; managing all kinds of customer related issues, which includes but not limited to new technical requirements/ challenges that can't be met with the existing process, pricing, or quality deviation for product RMAs.

San Jose Ca Usa

1. New business development for both existing and potential customers in the semiconductor industry. Main customers focus on the fabless IC design house. Define potential business to find out synergy with customer, and plan to make it happen with possible resources. 2 Managed and nurtured key customer relationships. Ensure current business is on track from all aspects and act as a liaison between customer and the factory to get balance/ satisfaction, and resolved unexpected issues to get things moving.3. Project management; handled various NPI projects among different customer with various teams within the company. Oversaw the status for on-going projects or prepare related resources for the upcoming project. Assisted internal with guidance or help to push the progress.4. Responsible for cost analysis, strategic marketing, and pricing.

Hsin-Chu Taiwan

Greater San Diego Area

1. Researched, planned, developed programs to assist the emerging start up companies in the San Diego area. 2. Worked with management analysts to hold a series of workshops for San Diego’s small start up companies.3. Interviewed various start up companies in San Diego area; provided consultant and networking services to help their business grow.

Msba ( Master Of Science Business Administration), Entrepreneurship/ Management

Ba, English Literature / Business Administration