• Leveraged analytic tools to track recruitment metrics and implemented data-driven strategies to optimize marketing efforts to ensure a high conversion rate of providers from sourcing to placement.• Conducted in-depth candidate assessments, evaluating qualifications, skills, and education, resulting in successful placements of providers in roles matching their expertise and career aspirations. • Demonstrated exceptional negotiation skills, securing mutually beneficial agreements with both clients and providers, leading to increased revenue and overall client satisfaction.• Collaborated cross-functionally with marketing to align recruitment efforts with overall company objectives, ensuring cohesive and unified brand message.

• Led a team of seven in effectively managing 302 Residential Class A apartments and 3 commercial real estate accounts.• Maintained and exceeded occupancy expectations during the pandemic while securing favorable variance in Net Operating Income by 20%.• Developed and implemented comprehensive customer-care campaigns to improve customer rapport - including direct B2B marketing, on site events, and community outreach programs - Resulting in a 12% increase in YOY resident retention in year one.• Created a climate in which team members were encouraged and motivated to exceed monthly goals by communicating a shared vision, providing coaching, and promoting peer-peer development.

• Improved web presence through SEO, successfully increasing overall website traffic by 20%.• Effectively collaborated with the Asset Manager in creating an accurate marketing budget for each property in the portfolio. • Analyzed KPI’s to nurture portfolio’s growth and facilitated training of onsite teams to improve lead management, closing ratios and retentions rates. • Assisted in on-boarding new properties by creating specific marketing campaigns based on market trends and competitor assessment. • Mentored, coached and provided performance feedback for on-site sales teams based on monthly secret shopper reports. Increased shop scores 25% across all communities through establishing leasing calls as well as one on one training on-site.

• Lead a team of five at a 220 unit Class A luxury property.• Improved occupancy from 86% at property takeover to 95% in under 4 months. Continuously maintained an average occupancy of 95.8%.• Exceeded 2017 & 2018 NOI goals by over 2% while routinely surpassing the monthly delinquency budget of less than 1%.• Achieved above average rent growth though competitor survey analysis and LRO integration. Aggressively competed with multiple new communities located in the surrounding markets. • Organized and completed over $300K in Capital improvements.• Developed and fostered relationships with current residents to continually encourage an ongoing sense of community. Maintained >60% renewal rate by delivering superior customer service and striving to provide an exceptional overall living experience.• Created a climate in which team members were encouraged and motivated to exceed monthly goals by leading and communicating a shared vision, providing coaching and promoting associate development. • Implemented comprehensive marketing campaigns to attract residents - including direct business to business marketing, on site events and community outreach programs. • 2018 Awarded Green Leaf Partners' Manager of the Year

• 3 years’ experience leading a team of five at a 254 unit Class “A” luxury property.• Exceeded 2015 NOI goals by 4.3%, while achieving an average delinquency of less than 1%.• Consistently maintained a 3 year average occupancy of 96.3%.• Diligently utilized LRO recommendations to successfully compete with the multiple new communities within the industry market. • Developed and implemented comprehensive marketing campaigns to attract residents - including direct business to business marketing, on site events and community outreach programs. • Mentored, trained, and motivated associates to meet and exceed monthly goals.• Constantly strived to provide an exceptional living experience and encouraged an ongoing sense of community. • Successfully completed all operational responsibilities including customer service, accounting, leasing, and property inspections - while abiding by all Fair Housing Laws and guidelines.

• Actively participated in all operations relating to a successful community lease-up, including: vendor registration, high leasing velocities, and community branding.• Enthusiastically coordinated resident functions to compliment marketing efforts, improve community morale, and successfully promote future resident retention.• Accurately processed collections and related reports including rent, statements of deposit and accounting’s month end.• Achieved 100% on HUD inspection in March 2013.• Assisted with ConAm due diligence unit inspection and resident file audits.