- Account Management: Manage Data & Analytics client accounts for large companies in the US and globally. Currently responsible for 40+ client accounts totaling over $25 Million. Assess account needs, create detailed account records, gap analysis, and pricing.- Sales: Lead calls, with Sales and Analysts, to sell 90+ Worldwide Data & Analytics Products to new prospects, and current accounts. Successfully pursue renewals and sales of new subscriptions, and data cuts with existing and new clients.- Manager: Manage team member who oversees Latin America Data & Analytics accounts, in addition to growing base of Worldwide accounts.- Communications and Social Media: Manage the team’s press release budget and schedule. Created and maintain new chart process. Continue to implement the process with all global teams.- Event Management: Manage the Tracker team Client Council Event and Internal Summit for Consumer Devices, which is held every year in different parts of the US with global attendees. Pivoted to a virtual event in 2020.- Marketing: Manage the process for the Tracker Device Market Trends page currently hosting top search placement for Smartphone, also including PC, Tablet, Wearable and ARVR. Growing the site to add Storage, Server, and Pricing Watch products.- Guidance: Lead client training sessions on the online tool for product delivery and understanding data. Created 5 tutorial training videos for the IDC Tracker Query Tool for the IDC.com Help section.

- Account Management: Manage Tracker and Qview client accounts for Industry and Enterprise companies in the US and globally. Currently responsible for 40 subscription accounts and many custom market intelligence clients totaling over $16 Million in 2020. Assess account needs, provide sales support, create detailed account records, gap analysis and pricing. Conduct website quality checks related to client interface and internal production tools to ensure accuracy, format, and content delivery. - Sales: Lead calls, with Sales and Analysts to sell Worldwide Tracker Products to new prospects, and current accounts. Successfully pursued renewals and sales of new subscriptions and custom market intelligence with existing and new clients. Work closely with Canada region.- Leader: Lead the Tracker Team for Product & Field Marketing and Client Experience. Lead monthly calls on process and dashboards for the entire Consumer Device product team, including: PC, Tablet, Mobile Phone, Gaming, Smart Home, Wearable Devices, PC Monitors, Enterprise Client Devices, and ARVR. Managed IDC Tracker Intern.- Communications and Social Media: Manage the team’s press release budget and schedule. Created and maintain new chart process. Continue to train and implement the process with all global teams. Tweet IDC Twitter official account.- Event Management: Manage the Tracker team 3-day Client Council Event and Internal Summit for Consumer Devices, which is held every year in different parts of the US with global attendees. Pivoted to a virtual event in 2020.- Marketing: Manage the process for the Tracker Device Market Trends page currently hosting top search placement for Smartphone, also including PC, Tablet, Wearable and ARVR. Growing the site to add Storage, Server, and Pricing Watch products.- Training: Provide as needed client training sessions on the online tool for product delivery. Created 5 tutorial training videos for the IDC Tracker Query Tool for the IDC.com Help section.

- Account Management: Manage Tracker, Qview and Spending Guide client accounts for Industry and select Enterprise accounts in the US and globally.- Global Teamwork: Work with internal and client teams in the US and worldwide, with specific focus on the IDC Canada Team and Tracker products, traveling to the Toronto office to hold sales, analyst, and marketing trainings.- Sales: Work with sales and analysts in calls and meetings with regards to selling Worldwide Tracker Products.- Communications: Manage the team’s press release schedule and created new process for PR Charts. Trained and implemented this process with the Worldwide, US, AP, Japan, Western Europe and CEMA teams.- Event Management: Manage the Trackers large 3-day Client Council Event and Internal Summit for Consumer Devices (PC, Tablet, Mobile Phone, Wearable, Augmented and Virtual Reality, Smart Home) that is held every year in different parts of the US with global attendees. Also, planned and managed a similar event for the Server and Storage Team when requested.- Social Media: Tweet on behalf of the IDC Tracker team on the IDC Twitter official account.- Marketing: Manage the process of updating the marketing and sales collateral including slide decks, forms, demo files, fact sheets on an ongoing basis on multiple platforms. Designed and created a new menu template for the Tracker products.- Web: Conduct website quality checks related to client interface and internal production tools to ensure accuracy, format, and content relevancy.- Training: Provide as needed client training sessions on the online IDC Tracker Query Tool. Created company-wide LinkedIn Social Media Training with HR Department. Helped train new team member Vinod Pandey to take over smaller accounts and learn about Trackers and IDC processes.

- Account Management: Manage East and West Coast Tracker client accounts for sector and select industry accounts in the US and globally.- Sales: Work with sales and participate in sales calls and meetings to sell Worldwide Tracker Products.- Communications: Manage the team’s iChart's Press Releases.- Event Management: Manage the Trackers large internal and client 3-day event held every year in different parts of the US.- Social Media: Launched and manage @IDCTracker Twitter account.- Marketing: Produce and update marketing and sales collateral including slide decks, forms, demo files, fact sheets on an ongoing basis on multiple platforms.- Web: Conduct website quality checks related to client interface and internal production tools to ensure accuracy, format, and content relevancy.- Training: Provide as needed client training sessions on the online IDC Tracker Query Tool.

- Project Management: Manage multiple donor programs, including honorarium, memorial, and pledges. Maintain donor profiles, organize processes of data pull, analysis, and imports to preserve the integrity of database content.- Communications: Edit print projects, including employee giving, direct mail and event invitations. Create event materials and design forms for use throughout the Foundation. Make frequent donor phone calls.- Data Reporting: Manage monthly and quarterly reports for 15 of the hospital’s programs for which the Foundation fundraises. Partner with the management team to prepare customized reports.- Raiser’s Edge Database: Responsible for overall integrity and security of donor data for more than 45,000 constituent records. Maintain and manage financial and in-kind donor data, including multi-year pledges up to $3 million. Design and generate data queries, exports, reports, and mailing lists. Execute data set imports.

- Communications: Manage newsletter timeline and contribute written pieces. Develop and maintain all acknowledgment correspondence with donors. Edit grants, newsletters, website, and marketing materials.- Event Management: Manage and assist team with special events, including major donor and alumni events, annual benefit breakfast (1,100 attendees) and a variety of several smaller scale events at shelter sites. Participate in strategic planning, tactical operation and post-event analysis. - Raiser’s Edge Database: Responsible for overall integrity and security of donor data. Manage all financial and in-kind donor data for more than 30,000 constituent records in the database. - Management of Volunteers and Interns: Train and manage volunteers and interns who assist employees at the administrative office, shelter locations and staff events. - Web and Social Media: Managed web site redesign including vendor selection and content migration. Established the organization's Facebook account and drafted regular updates to encourage engagement. Managed organization's profile on Causes.com, Twitter and LinkedIn. Contributed content and managed workflow for Shelter Network blog.

- Online Content: Managed and maintained copy for main and outlet web sites, including adding and removing products, selecting products to feature on the outlet homepage and submitting product manuals. Drafted copy for new products on Amazon.com. Partnered with site designers and technical team to improve customer experience.- Inventory Management: Tracked inventory for main and outlet sites and allocate products to the outlet stores.- Coordination: Oversaw allocation and distribution of store signage. Coordinate conference events.

- Lead Generation: Identify and research prospective clients. Compile data in Excel and distribute to sales associates.- Sales: Perform sales and support research. Identify competitors and prospects and prepare charts to aid sales associates in selling Hitwise’s competitive intelligence services. Assist with event coordination for trade shows.

- Clerical: Answer phones and direct client inquiries. File customer information and organize folder archives. Maintain monthly accounting spreadsheets and hard copy records for time cards, 401(k) statements and insurance documents.